Job description
Kiawah Island Golf Resort is one of the only Forbes Five Star and AAA Five Diamond resorts in South Carolina. We strive to enhance southern hospitality by taking care of our employees and guests.WHAT YOU’LL GET:
- $16 per hour
- Dependable schedule with overtime available
- Medical, Dental, Vision, 401(k) options
- Employee Meal Program
- Discounts on Golf, Tennis, Accommodations, Dining & More
- Work in Paradise!
As a Telephone Operator you set the first impression for Kiawah Island Golf Resort by answering incoming calls efficiently and with a friendly attitude. To always show compassion, consideration, and consistently provide accurate and precise information to our guests with a smile in our voice. Responsible for patiently resolving guests’ concerns and graciously complying with their needs.
- Answer incoming calls and direct to appropriate staff and departments.
- Take and execute wake-up calls.
- Receive guest laundry and dispatch for delivery.
- Resolve guest challenges.
- Take guests and employees’ requests and enter it into the computer system.
- Uphold the core values and policies and procedures of the resort.
- All other duties as assigned.
- Minimum Education – High school diploma or equivalent.
- Positive and energetic attitude.
- Basic Computer Skills are required.
- Must work both independently and in a team environment.
- Good to excellent communication skills in English both verbal and written.
- Must be able to pass a background check.
- Must be able to lift and carry up to 20 pounds across short-medium distance.
- Must be able to work on-site due to daily needs of the job requirements.
- 24 Hour Department- unable to accommodate set schedules.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
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