Job description

About us

Windsor Unified School District is a TK-12 school District located in the heart of Sonoma County's wine country an hour from the Golden Gate Bridge. We support 4,700 students, at seven schools, including a Spanish-immersion charter school and a Big Picture Learning high school, as well as mainstream schools. The diverse family community of 25,000 enjoys beautiful parks, a downtown green, easy access to the Russian River, Sonoma Coast State Parks, Lake Sonoma and world renowned wineries. Windsor offers a very generous benefit package for all employees and family, which includes medical, dental and vision. This position qualifies for the CalPERS retirement system.
*WINDSOR UNIFIED SCHOOL DISTRICT* *JOB DESCRIPTION* *TITLE: Technology Systems Specialist* *DEFINITION:* Under the direction of the Director of Technology Services, the Technology Systems Specialist installs, maintains, and enhances all District technology systems and devices. This position supports faculty and staff in their development, leading towards the integration of technology skills and resources. *EXAMPLES OF DUTIES AND RESPONSIBILITIES:* The following are typical duties and responsibilities for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed below. ● Install and maintain computer equipment including desktops, laptops, tablets and other mobile devices; assure maximum use of equipment at all school sites; assist in determining equipment configuration, upgrade, or modification. ● Install and maintain hardware/software systems including instructional applications, client imaging and updates, application deployment, and A/V equipment. ● Assists in product evaluation and serves as a resource person in the identification of technology systems for educational and business uses. ● Trains and supports the work of other staff engaged in similar functions. ● Resolves assigned work order tickets in a timely manner; acts as tier-2 support for project-related work of Technology Technicians. ● Confer with faculty and staff in group or one-on-one settings on the use of technology to enhance business productivity, teaching and learning; assist with integration of technology-based instructional tools. ● Assist with troubleshooting, configuration, and maintenance of complex networks. ● Assist with the installation, configuration, and maintenance of server hardware and software applications, both physical and virtual, and enterprise backup applications. ● Assist with the deployment and management of network equipment including, but not limited to, switches, routers, wireless, IP telephony, and security. ● Assists with the administration of user accounts and directory services. ● Maintains inventory accounting of District equipment. ● Performs other related duties as assigned. *REQUIRED QUALIFICATIONS:* Experience with: ● Methods, materials and equipment used in operating and maintaining dynamic and flexible technology-based environments. ● Operation, maintenance and troubleshooting of wired and wireless networks and related systems. Routing, switching, DHCP, DNS, IP subnetting. ● Apple (Mac, iOS) and Windows-based operating systems. Ability to use Unix and navigate using the CLI. ● Microsoft Active Directory / Azure and G Suite for Education management. ● Popular device deployment and MDM systems such as Mosyle, JAMF, KACE, FOG, Intune etc. ● Databases - familiarity with database concepts ● Regular use of at least one scripting language in a professional environment. Examples: (Python, PowerShell, Visual Basic, Shell) ● Various forms of electronic technology suitable for educational applications. ● Application of information management techniques in a school environment. Ability to: ● Demonstrate interpersonal customer service skills using tact, patience, and courtesy using both oral and written communication skills. ● Assist in the development and implementation of the District’s technology plan. ● Conduct training on computer hardware, software and information technology applied to the educational environment and other District activities. ● Solve highly technical problems, identify solutions, and communicate anticipated outcomes for actions and recommendations. ● Read and understand technical manuals and reports. ● Operate a variety of computer systems, networks, and application software ● Maintain confidentiality of school related information. ● Work with other technology staff, instructional staff, administrative staff, and volunteers; work independently with little direction. *EXPERIENCE AND EDUCATION:* EXPERIENCE: ● Any combination equivalent to two years college level course work in the computer science or related field and two years of experience in the operation and maintenance of technology equipment. REQUIRED EDUCATION: ● High School graduate or equivalent. PHYSICAL ACTIVITY REQUIREMENTS: ● Standing, walking, bending, stooping, crawling and/or climbing ● Daily lifting and carrying of heavy objects up to 45 lbs LICENSE: ● Possess and maintain a valid California Driver’s License ● Possess and maintain a good driving record *DESIRABLE QUALIFICATIONS:* ● A Bachelor’s degree ● Technical certifications such as from CompTIA, Cisco, etc. ● Experience working in an educational organization. ● Ability to communicate in Spanish.

Job Type: Full-time

Pay: $30.52 - $33.68 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

COVID-19 considerations:
WUSD follows all rules set forth by the state of California for Educational Institutions and Cal-OSHA with regards to COVID-19.

Ability to commute/relocate:

• Windsor, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 3 years (Required)
• Windows: 3 years (Required)

Work Location: One location

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