Job description
HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.
About the Role
The Technical Program Manager is responsible for the overall program delivery of the Harman Infotainment Systems specific to an individual customer. The Program Manager will be the primary customer contact regarding schedule and development issues. With their team, they will be responsible for planning and managing the end-to-end program. This includes not only planning the product development and testing but the ramp-up and readiness of the manufacturing plants. They will maintain a customer relationship and have overall ownership of the schedule, scope, and budget for all the customers’ infotainment programs.
Your Team
Your Team
This position does not have any direct reports.
What You Will Do
What You Will Do
- Deliver next-generation Infotainment system to the customer
- Build and manage customer relationships at a release engineer and director/manager level
- Build and maintain a customer interface team to support this relationship and manage the overall program development.
- Ensure the overall success and profitability of the product launch (i. e. work with Sales and Marketing to hit gross margins, introduce new features, etc). Own and maintain the budget, scope, and program schedule.
- Manage program risk proactively, identify program risks, and coordinate meetings with the PM and multi-discipline functions to address risks before they become issues.
- Support continuous improvement of project management processes and metrics to track and measure project success. (Manage all program/product delivery elements).
- Provide weekly program status updates via the standard template. Represent the program internally to senior management during program, quality, and operations reviews.
- Lead the program adherence to follow standard Harman processes and maintain program and customer related documentation.
- Be the primary escalation point for both internal and external program communications for the responsible customer program.
- Set direction and influence cross-department engagement for program execution and drive synchronization across multiple program teams.
- Responsible for tracking and reporting the progress of programs to both the customer and within the company.
- Responsible for communicating the customer requirements within the organization and interface with multiple groups to ensure customer’s requirement expectations are being met.
What You Need
- Bachelor's degree in Mechanical, Electrical, or Computer Engineering and 12 years of overall experience.
- Must be able to articulate vision and influence decision making/outcomes with internal stakeholders, external suppliers, and the customer
- Must have a "whatever-it-takes" attitude using diplomatic leadership skills within a collaborative teamwork environment to accomplish the necessary results
- Proven and effective communication, analytical, judgment, initiative, and execution skills
- 5+ years of related experience in program management, project leadership, and/or account management
- Involvement in multiple infotainment development lifecycles, including knowledge of HW/SW delivery methods and automotive development processes
- Experience with managing distributed development teams is preferred
- PMP certification preferred
- Experience in consulting and/or client-facing role is preferred
- Recent significant systems/software experience with complex development cycles that span multiple release versions is preferred.
What Makes You Eligible
- Be willing to travel up to 10%, domestic OR international travel
- Be willing to work in an office in Novi, MI
- Successfully complete a background investigation and drug screen as a condition of employment
- This position requires the use of a use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than 4 active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.
What We Offer
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (
www.harman.com
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