Job description

Team Member Reports to: Managing Partner Position Type: Non-Exempt Date: March 1, 2022 Position Summary Department: Operations Job Band: N/A Job Code: 0010 The hourly Team Member is responsible for providing our guests with the ultimate in customer satisfaction, through quality food and exceptional dining experiences. Responsibilities • Demonstrates positive energy by handling customer issues on the spot using P-L-E-A-S-E. Ensures orders are taken and filled accurately. • Has a positive attitude at work. Smiles and focuses attention on customers. Has a passion for excellence in serving customers. • Demonstrates customer mania by ensuring every customer leaves happy. • Serves “Hot, Fresh and Fast” food by using projections, following procedures, tracking hold times and checking time tags; throws away or re-stages food when its time is up. • Demonstrates integrity by treating fellow Team Members fairly and with respect. • Comes to work as scheduled and on time (calls in according to policy if absent). • Clocks self in/out and confirms hours daily, at end of pay periods, and as otherwise prescribed. Communicates effectively with other Team Members. • Demonstrates a passion for excellence by executing service mastery and/or chicken mastery. • Helps where needed regardless of the task; helps co-workers serve customers more quickly. Follows all safety, security and proper cash handling procedures. • Follows uniform standards. • Follows all social media polices including no picture taking or filming within the restaurant. Follows company anti-harassment and anti-discrimination policies. Required Skills, Knowledge, and Abilities • Good communication skills and the ability to work well with others. • Demonstrates a high-level of patience in daily work activities. • Consistently demonstrates a positive attitude and energy. • Strong ability to multi-task. • Basic math skills. • Must be at least fifteen (15) years of age Essential Functions • Lift, carry, stack, push or pull heavy objects up to 50 pounds. • Stand and walk constantly for entire shifts. • Maneuver through compact spaces safely and operate restaurant equipment. • Ability to effectively communicate and follow direction. JOB DESCRIPTION We are proud to b

Job Types: Part-time, Full-time

Pay: $11.00 - $15.61 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Work Location: In person

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