Strategic Partnership Representative (Hybrid - Grand Rapids, MI) - Health Alliance Plan
Job description
The Strategic Partnership Representative is responsible for identifying, cultivating and managing relationships among HAP’s strategic partnerships while also developing strategies to increase revenue, membership, brand awareness, and engagement. The individual in this role will position HAP as a Trusted Resource and Advisor with the populations and markets it serves.
The position requires extensive travel throughout the entire HAP service area including with the majority of time spent in the Western Michigan/Lansing areas but may also assist with (HAP & HFHS) community events in Detroit, Macomb, Jackson, and Flint.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Build and manage strategic relationships with identified partners on behalf of HAP, specifically for membership growth and retention whenever possible. Identify opportunities to educate partners and their audiences on key HAP initiatives and make introductions to HAP sales team where sales opportunities exist.
- Develops and executes strategies for proactively sourcing new partnerships that offer the best return on investment for HAP and its stakeholders. Owns communication and contact with existing partners to ensure growth opportunities are captured. Consistently seeks ways to expand organizational network within targeted market segments for business development.
- Leverage data to analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
- Be a subject matter expert on HAP products and HAP to communicate and respond to inquiries from strategic partners and their audiences.
- Develop and present seminars on different HAP and or Insurance industry topics to targeted groups to position HAP as a Trusted Resource on key topics and products.
- Represent HAP at HAP sales kiosks as needed.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s degree.
- Minimum two (2) years of experience in an external customer service and or sales role. Health insurance industry preferred.
- Demonstrated experience initiating and expanding client/customer relationships.
- Experience working for a large organization (more than 500 employees), preferred.
CERTIFICATIONS/LICENSURES:
- Health and Life insurance license, preferred.
Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:
- Be self-directed
- Be flexible and committed to the team concept
- Demonstrate teamwork, initiative and willingness to learn
- Be open to new learning experiences
- Accepts and respects diversity without judgment
- Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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