Job description

About us

Dirty Dough- Payson is a premier cookie company with a mission to deliver memorable guest experiences while focusing on the inside! Dirty Dough specializes in unique cookies that are engineered from the inside out! Our cookies feature combination of layers, mix-ins, or fillings within the dough. The specialized flavor profiles and trademark gooey goodness of our cookies set us apart from other cookie-cutter brands. At Dirty Dough, we are obsessed with details and even more obsessed with positively investing in our team. Dirty Dough strives to be a relatable, real-life brand that doesn’t take itself too seriously while offering a very professional work place environment. Our tagline, “Proudly unique, inside and out”, refers to both our cookies and our people. We’re all about substance and authentic goodness. Join this team on the precipice of massive growth and become apart of a terrific growing brand..

• Growth opportunities
• On-the-job training

We are looking for an outgoing, professional, and customer service-oriented General Manager to oversee daily operations for the Dirty Dough store in Payson, UT. Looking for that amazing leader that can be flexible in their schedule, may work opening to closing shifts. As the General Manager, you will work in and supervise all operational and organizational standards of the store. Your duties will include undertaking management tasks, monitoring inventory levels, and making sure that all operations are running smoothly.

The ideal candidate must be able to improve customer satisfaction and meet with the team to set sales goals. This leader needs to excell in communication, leadership and must have excellent customer service background or skills.

Responsibilities:

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the store team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, schedule and oversee all staff.
• Responsibility for the financial performance and management of each store’s P&L.
• Respond to customer complaints and concerns in a professional, timely manner.
• Ensure store compliance with health and safety regulations.
• Make sure that quality is being met for every single batch of cookies that is made.
• Oversee production and baking at the store.
• Monitor inventory levels and order new items through approved channels.
• Communicate and work well with the owners.
• Follow and implement daily processes and directives.
• Monitor daily operations and organize a plan for improvements.
• Monitor staffing hours and complete payroll services.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Payson, UT 84651: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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