Job description

Homelessness hurts; we’re here to help! If you have the heart of a “helper” we want you to join our team. Fourth Street Clinic (FSC) in downtown Salt Lake City has been providing those experiencing homelessness with essential healthcare services for 25 years. When you join the growing FSC team, you're not just taking a job, you’re making a real difference in people’s lives.

The Waiting Room Liaison is a critical role for FSC, providing guidance to patients seeking care at the clinic. As a frontline member of the clinic operations team, liaisons greet patients and provide direction through the process of registration and services, enhancing the reception process and waiting room environment with their helpful attitude. This role works closely with registration, triage, and volunteer staff in linking patients to care, ensuring the purpose of clinic visit is completed. Fast paced, rewarding, and fun, this position can be a great entry point into healthcare and working with underserved populations, with additional opportunities for professional growth & development.

This role is perfect for people who:

· Are proactive, driven, and feed off service interactions with clientele.

· Multi-task well & thrive in busy environments by controlling the chaos.

· Have a presence in a room with the confidence to be curious and ask questions.

· Will maintain high physical mobility throughout the day (with or without accommodations).

· Are interested in a career in healthcare – this role is great for familiarizing yourself with clinical operations (or if you already know and love it!)

· Speak Spanish and English Preferred

· Have completed their high school education with a diploma or GED equivalent.

What’s in it for me?

Intrinsic rewards are wonderful, but we know you have fundamental needs, too. In addition to your competitive hourly wage, FSC has some of the best benefits around! We put employees in a great position to successfully balance work productivity and personal goals:

· We pay 100%of the premium for individual Health Insurance!

· Affordable Dental & Vision coverage

· Company-paid Life & Disability insurances

· 401(k) seeding & employer match!

· Generous Paid Time Off, plus additional personal holidays and wellness days.

· 12 paid holidays where the clinic is closed (11 full days, plus half-days on Christmas Eve and New Year’s Eve!)

· Tuition Reimbursement

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don’t get needed health care services due to barriers such as a lack of transportation, affordable housing, educational background, or discrimination. FSC is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Wasatch Homeless Health Care, Inc. (doing business as Fourth Street Clinic) began in 1988 as a triage clinic with one part-time nurse, relying on hospitals for patient treatment. Today, FSC operates with a staff of nearly 100 caregivers and an eight-figure annual budget. Last year, we provided comprehensive health care to more than 5,000 unsheltered men, women, and children through more than 20,000 visits in-person on-site, virtually, or through our Mobile Outreach van.

Join a team of dedicated, innovative, mission-driven staff who seek to deliver healthcare to under-resourced members of our community!

FSC embraces diversity, equity, and inclusion at all levels of our organization, and strive for every employee to be comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities, and ideas because we understand that greater inclusivity yields greater results. Everyone is welcome to seek employment here, irrespective of labels.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Salt Lake City, UT 84101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Preferred)
• working with the vulnerable population: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: One location

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