Job description
Storm Lake Cycles Inc. (parent company for Storm Lake Honda and Schuelke Powersports) in Storm Lake, IA is hiring!
We are looking for a Service writer. Jobs include, but not limited to:
- Interact with customers, listen to their questions and concerns and provide timely responses.
- Educate clients about the company’s products, services and offers.
- Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
- Review customer accounts and report changes to internal staff.
- Record customer details and transactions.
- Serve as a customer relationship manager.
- Serve as a link between customers and different departments in the organization.
Pay is based on experience. Ranging from 35k + commission
Qualifications are:
- High school diploma or equivalent
- Proven experience in sales, customer relations, or related positions
- Excellent customer service skills
- Problem-solving and listening skills
- Patient disposition and ability to resolve conflicts
- Knowledgeable in computer applications and industry-specific software
- Basic accounting skills and knowledge of electronic payment system
Bi-lingual is a plus but not required
Benefits include:
Company match IRA, Heathcare, 40 hour work week, paid vacation, paid sick leave
Job Type: Full-time
Pay: $38,000.00 - $70,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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