Terros Health is pleased to share an exciting and rewarding opportunity for a Clinical Training Specialist working at our Central Avenue location. Reporting to the Director of Service Excellence and Employee Experience, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Terros Health is hiring a Clinical Training Specialist at our Central Avenue location in Phoenix, AZ.

Full-Time, Employed

Monday-Friday, 8am-5pm

No Weekends

Offering Excellent Salary

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

Clinical Training Specialist Duties Include:

• 
  Collaborate with key clinical leaders throughout the agency in striving for a continuous quality improvement culture.
• Lead and revitalize a culture of ongoing quality improvement by utilizing a Plan-Do-Study-Act (PDSA) model and promoting quality improvement throughout various levels of the organization, at every opportunity.
• Develop procedural documentation, job aids and checklists as needed to support staff in completing tasks accurately and consistently.
• Research changes in payment models and health care policies and utilize the information to improve patient experience and meet stakeholder obligations.
• Participate in training initiatives to advance a consistent vision, philosophy and approach to mission-driven, high quality, outcomes focused clinical care.
• Communicate quality measures and design processes to improve health outcomes and patient experience.

• Medical, dental, and vision insurance
• Group life and disability insurance
• Employer matched 401(k)
• Generous PTO/paid sick leave (4+ weeks in year 1)
• Wellness and employee assistance plan

• Master’s degree or five years in healthcare or behavioral health experience industry.
• Current licensure or certification appropriate to clinical education (LPC, LMSW, LCSW, RN, LPN, etc.)
• Quality improvement experience and knowledge of QI processes such as PDSA, Six Sigma, and root cause analysis.
• Strong leadership skills including demonstrated ability to confront resistance to change in a fast-paced environment.
• Experience successfully implementing quality initiatives.
• Experience in developing and delivering training.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test.
• Must be in compliance with Terros Health’s policy for COVID-19 vaccination