Job description

Winnebago County Animal Services seeks applicants for a full time position of Animal Services Admin Clerk. Animal Services is a department of the Winnebago County government and has annual intake of approximately 5,000 animals each year. Admin Clerks are the primary point of contact for visitors and callers to Animal Services and will assist with adoptions, reclaims, registration tag sales and questions and more. A passion for helping both people and pets is a must.

Illustrative Examples of Work

1. Maintains records and enters data, posts information as needed; processes forms after reviewing form for accuracy; receives, verifies, edits and tabulates data.
2. Receives, sorts, and transfers correspondence to proper destination.
3. Answers incoming phone calls and directs calls accordingly.
4. Greets public and responds to questions and directs to appropriate resource.
5. Organizes work and is responsible for coordinating work flow in and out of the department.
6. Maintains electronic and manual filing systems.
7. Collects fees, provides receipts, posts transactions, reconciles accounts and prepares standardized reports.
8. Assists with the orientation and training of new employees not as familiar with the specialized functions and procedures of the department.
9. Performs other duties as assigned or required.
10. Performs all duties in accordance with County policies and procedures.
11. Regular attendance is required, works overtime as needed/scheduled.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Preferred)
• Call center: 2 years (Preferred)

Work Location: In person

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