Service Application Engineer - Central Region

Full Time
Glendale Heights, IL 60139
$88,500 - $129,800 a year
Posted
Job description

Eaton’s Electrical Engineering Systems & Services (EESS) Division is currently seeking a Service Application Engineer- Central Region to join our team. This position can be located at one of the following Eaton locations: Westerville, OH, Indianapolis, IN, Glendale Heights, IL, or West Chester, OH.


The expected annual salary range for this role is $88,499-$129,800 a year. This position is also eligible for a sales incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:


As a Service Application Engineer, you will support proposal needs for medium, large and/or complex projects pertaining to Eaton related services and solutions.


Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.


In this role, you will:

  • Lead technical proposal/bid package development and provide power distribution application support for the Central region and other regions as needed.
  • Respond to requests from North American sales, channel partners and reps across industrial, commercial, government and utility segments.
  • Offer detailed project specification analysis, lead pricing development, provide construction estimating / subcontractor scope of work and engage third party vendors.
  • Support complex proposals related to large turnkey projects.
  • Provide unique solutions beyond standard specifications to provide greater customer value and incorporate lessons learned to improve solution and pricing strategies.
  • Provide support to Eaton equipment application engineers in an effort to influence customer and consultation specifications, distributing of Eaton Standard Specifications to Consultants and End-Users.
  • Lead and support project hand-off activities and capture "extras" on projects which were beyond the original specification.
  • Attend and lead customer presentations via joint customer visits with sales channels. Educate and promote engineering services broad product and solution portfolio.
  • Contribute to the digital development and standardization of pricing models, quotation tools and processes to provide best-in-class service to our customers and improve proposal efficiency.
  • Help continuous sales growth, regularly supporting sales leads from other channel and other areas outside of the normal region.
  • Visit job sites with other Eaton field service personnel or sales to enhance understanding of Eaton products, field activities and solution development.
  • Actively support other division-wide initiatives and new offering development.
  • Support contracts terms and conditions review.
  • Track and provide monthly reporting of proposal activities.
  • Support and mentor junior team members.


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications:

Required Qualifications

  • Bachelor’s degree from an accredited institution AND/OR a minimum 5 years of field service, proposal generation experience specific to our services in the electrical industry with a high school diploma.
  • No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work locations will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.


Preferred Qualifications:

  • Bachelor’s degree in Electrical Engineering from an accredited institution.
  • Professional Engineer registration.
  • Power distribution field experience in servicing, maintaining, and testing electrical power distribution equipment.
  • Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance.
  • Experience with risk evaluation and risk management.
  • Estimating experience in substation and electrical system installations.
  • NETA Associate Member.


Position Criteria:

  • Possess and maintain a valid and unrestricted driver’s license
  • Working knowledge of troubleshooting, tests and repair techniques.
  • Working knowledge of pricing and proposal generation in the electrical industry (both private sector and government bids).
  • Demonstrated ability in verbal and written communication skills. Particular skill in communicating technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.
  • Advanced understanding of the competitor's electrical, electronic and mechanical products and services.
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

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We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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