What does a successful Business Analyst do at Fiserv?

Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies and merchants.

As a successful Business Analyst, you are a key leader who will lead initiatives to support our client needs and be a liaison with Development and Account Management groups to lead client expectations and resolve technical issues impacting clients! In addition, you will proficiently execute against key business success metrics including financial targets and client experience metrics.

What you will do:

You will work with product managers, data analysts, engineers, data scientists, and client management teams to build, optimize and bring products to market. Use your strong technical experience working with large and complex data sets, and product management experience.

• Translate business requirements into detailed technical specifications, workflows, data tables, queries, and prototypes
• Participate in projects related to ingesting data into analytics environments
• Understand user journeys and user experience; generate insights that establish category leadership, improve user experience and drive growth
• Manage technical issues to resolution including problem identification, root cause analysis, and solution implementation with engineers

What you will need to have:

• Bachelor's degree in business, operations, or a related field
• 3+ years of experience in business and IT program and project management
• The ability to travel as required

What would be great to have:

• 3+ years of experience in the Financial Services Industry
• Knowledge of FD system (PCF, ACS, Letters, DQ, Rules)
• Experience with Waterfall and Agile Development methodologies