Job description
Description
- Works to prevent and resolve altercations among guests.
- Stops all inappropriate behavior immediately in a professional manner.
- Responsible for checking guests’ identification to ensure they are age appropriate.
- Enforces capacity regulations.
- Maintains constant vigilance to ensure the safety of patrons, employees and company property.
- Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
- Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
- Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
- Creates an atmosphere of luck and celebrates guest’s wins.
- Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
- Completes special assignments for upper management as requested.
- Assists with training of new crowd control specialists according to standard operating procedures.
- Anticipates needs and provides fast, flawless service.
- Checks for satisfaction and effectively resolves service breakdowns when they exist.
- Promotes Rewards programs and card membership.
- Provides a warm farewell and thanks guests for visiting.
Other duties as assigned.
- Works to prevent and resolve altercations among guests.
- Stops all inappropriate behavior immediately in a professional manner.
- Responsible for checking guests’ identification to ensure they are age appropriate.
- Enforces capacity regulations.
- Maintains constant vigilance to ensure the safety of patrons, employees and company property.
- Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
- Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
- Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
- Creates an atmosphere of luck and celebrates guest’s wins.
- Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
- Completes special assignments for upper management as requested.
- Assists with training of new crowd control specialists according to standard operating procedures.
- Anticipates needs and provides fast, flawless service.
- Checks for satisfaction and effectively resolves service breakdowns when they exist.
- Promotes Rewards programs and card membership.
- Provides a warm farewell and thanks guests for visiting.
Other duties as assigned.
About the company
Our ocean front Bally’s Atlantic City acquisition features world-class accommodations in over 1,200 rooms and 118 suites. The 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook. Guests can enjoy over 10 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. The facility also offers over 100,000 sq. ft. of event and convention space.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.