Sea Life Park Hawaii - Special Events Supervisor
Full Time
Waimānalo, HI 96795
Posted
Job description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Sea Life Park Hawaii - Special Events Supervisor
Roles & Responsibilities:
Essential Duties:
- Supervise Park events (i.e. birthdays, weddings, luncheons, special events, concerts, promotions) as assigned.
- Supervise staff during assigned events to ensure successful outcome of events, directing staff as needed.
- Maintain a calendar of events (weekly/monthly/annual) and coordinate this calendar with all park operations.
- Input timely and accurately all information in Palace Entertainment systems such as PACT/PIMS for assigned events.
- Assist with staff scheduling based on daily operations and event needs.
- Fields, plans, and assists in execution of all group and event inquiries as assigned.
- Set up and maintain files & records related to the functions of the Special Events Supervisor including, but not limited to, correspondence, minutes, reports, records and other material.
- Develops and monitors business and financial plans; achieves objectives set forth in plans and reports on results as required.
- Implement action steps from strategic/annual business plans; insures that revenue and expense objectives are met.
- Ensures excellent guest service according to Company standards, including transportation, guest communications, identifications and resolution of customer issues; ensures Staff has resources needed to properly service Guests.
- Proactively ensures positive employee relations; assists in scheduling staff to ensure appropriate coverage; ensures staff provides excellent service.
- Perform other related duties and special projects as required or assigned.
- Responsible for coordinating, planning, representation and clerical support to include preparing and maintaining correspondence, files, reports, hosting at special events and promotions and other matters as directed.
- Coordinates with various Park departments to smoothly execute and facilitate special events and promotions, including communicated updated information in a timely manner as needed.
- Maintains current manual of all special functions and group activities and ensures that management is kept informed of all activities.
Must have flexible schedule to include weekends and holidays.
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
- Competitive compensation
- Comprehensive health and wellness package
- 401k Savings and Investment plan
- Free admission to Palace Parks in the continental US
- A generous paid time off program in which the benefits increase with your tenure with the company
If you’re ready to join our amazing team, please apply by clicking on the link above. You may also visit our website at www.palaceentertainment.com -> Job Opportunities to see if you’re a fit for our other open positions.
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