Job description

Role: Sales-Farmer

Location: Remote

The Dedicated Client Partner is accountable for sales in existing focus accounts in US. This role is responsible for driving profitable growth for the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery.

The role demands knowledge and experience of:

Sales:

- Lead and implement account strategy and plan and seek opportunities for growth in the account.

- Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions including Engineering, CTO, R&D managers, CDO, CIO, CISO etc.

- Demonstrate Happiest Minds' unique value proposition to shape opportunities for the customer and increase the share of revenues from single source deals.

- Lead proposal development, negotiation, and commercial terms for large deals.

- Regularly monitor sales trends, market dynamics, and incorporate into existing account strategy and plan.

- Drive collections. Increase market share and share of wallet with the customer.

- Manages CRM updates and reports.

Delivery/Customer Satisfaction:

- Conduct regular delivery reviews to prevent cost and schedule overruns, and to enable the delivery teams in ensuring high customer satisfaction.

- Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points.

- Build a trusted group of reference-able customers who can vouch for Happiest Minds.

- Become a trusted IT, Product development and Business process advisor to the customer and participate in customer's strategic planning.

- Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in the pipeline.

Offering/Competency Development:

- Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions.

- Showcase Happiest Minds' solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meet.

- Aspire for higher value/value-added services and solutions to the customer in line with Happiest Minds' offerings.

- Bring together and create integrated opportunities with end-to-end solution delivery requirements.

- Exemplify Happiest Minds leadership in conferences, meets, and seminars, by presenting thought leadership and connecting with key customers.

Job Type: Full-time

Pay: $160,000.00 - $200,000.00 per year

Experience level:

• 7 years

Schedule:

• 8 hour shift

Work Location: Remote

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