RUNNER/BUSSER | PALIHOUSE WEST HOLLYWOOD

Who Will Love This Position?

• An individual who is looking to gain experience in the food industry.
• Someone who has a passion for customer service and likes working within a team.

WE OFFER:

• 401(k) retirement plan
• Medical, dental, vision and life insurance
• Employee discounts at our Hotels and Restaurants nationwide
• Paid Time Off and Sick Pay
• Holiday pay
• Professional development and career advancement opportunities

POSITION PROFILE:

The responsibility of the Runner/Busser is to maintain efficient service between kitchen and front of the house.

ESSENTIAL FUNCTIONS:

• Ensure all orders leaving the kitchen meet presentation standards and guest requests
• Knowledge of menu items
• Ability to explain ingredients and preparation methods for each item
• Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
• Deliver food and beverage items from kitchen/bar in prompt and neat manner
• Inform servers and applicable team members of wait times and any product shortage
• Assist server with food and beverage service to ensure guest satisfaction
• Assist with clearing table settings and prepare table for resetting when needed
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
• Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction

REQUIREMENTS:

Skills/Knowledge Required:

• Has a strong working knowledge of and passion for the food industry
• Displays a strong hands-on approach
• Thinks critically and objectively
• Guest service oriented
• Current Servsafe Food Handler Certificate Required
• Flexible schedule – must be available to work a variety of shifts

Ability to:

• 
  Perform job junctions with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data

Physical Requirements:

• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.

Qualification Standards:

• Experience: Minimum 1 year of experience as a Runner/Busser in a high-quality full service or fast casual environment

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

REQUIREMENTS

• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• Experience as a Runner or Busser in a high-quality full service or fast casual environment.

ABOUT PALISOCIETY:

Founded in Los Angeles by CEO Avi Brosh in 1998, Palisociety is a hospitality company that operates a collection of one-of–a-kind, neighborhood-centric hotels and restaurants across the country under four distinct monikers: Palihouse, Palihotel, and ARRIVE by Palisociety, and the Independent Collection. Palisociety is a family business, and we strive to connect guests and employees with a sense of place and belonging. We do this by prioritizing community, stylish comfort, and a hands-on creative approach to every unapologetically eclectic detail.

Palisociety properties are regularly featured on the Conde´ Nast Traveler’s Hot List, and Travel + Leisure IT List, to name few, and the Palisociety Dining Group has received accolades from the James Beard association and Food & Wine Magazine. We are always looking for spirited, innovative, and hardworking people to join our team. Come be a part of the family!

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit www.arrivehotels.com or follow @arrivehotels