Room Manager

Full Time
Newport Beach, CA 92660
$25 an hour
Posted 1 day ago
Job description

We believe Newport Beach Country Club is a very special place – for our Members, and made better by our Team Members (employees). We want to work with fun, passionate, hospitality driven people who genuinely care about others.


At Newport Beach Country Club our culture (made up of our purpose, vision and 3 M’s) is our operating philosophy.


Our purpose is to enhance relationships and enrich lives through shared personal experiences and connections.


Our vision is to be the standard for the next generation of Club, where relationships elevate experiences and where tradition meets the future.


Our 3 M’s are Members First, Model Operations and Make Improvements.

  • Members First - The members are our top priority and we anticipate their needs because we make every effort to build a rapport with our members to get to know them.
  • Make Improvements - We take initiative to make things better. Status quo hold us back- we are empowered to refine.
  • Model Operations - We present and maintain the club facilities in “like new” condition. We always look our best and provide exemplary service.


Are you aligned with our Club culture?


Are you someone who genuinely cares about people and enjoys building relationships with them? Do you find yourself looking for ways to make things better? Are you frequently trying to make other people smile? Do you want to work at a place where culture matters? Do you want to be the best?


If you are ready to be the STANDARD, please see the job responsibilities below!


Responsibilities

  • Train staff to provide exceptional service
  • Collaborate with the Director of Recreation on various assignments and/or projects
  • Practice what you preach to the staff
  • Resolve member issues/complaints
  • Oversee the operations in the locker room are running smoothly
  • Provides for the Safety and Security of all Members’ and their guests’ personal property
  • Consistently offer professional, friendly and engaging service.
  • Inspects locker area to ensure tidiness
  • Greet all members and check them into the locker rooms.
  • Stock and maintain locker rooms.
  • Ability to multi-task in a fast-paced environment
  • Escort members to Spa Treatment area.
  • Clean and repair shoes
  • Assist in housekeeping as requested
  • Follow all safety and sanitation policies.

If these ideas excite you and you are able to drive continuous improvement in the kitchen, we would be honor in receiving your application.


Cover letters and resumes are great! We also love seeing passions and individuality - Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for hospitality and the work you want to do! Videos are not required, but if you create it, we’ll watch it.


You can find out more about our Team Members by watching our video: https://www.youtube.com/watch?v=aOvW4Yeg8yY


Newport Beach is an equal employment and E-Verify employer.

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