Job description
Overview:
Responsibilities:
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...we show you the way to success.
The position: As a Risk Manager, you will be responsible for overseeing the company’s risk management and loss prevention/mitigation programs with all RPM Living personnel. Specific areas of focus will include claims management, timely and accurate incident reporting, timely and accurate investigation of accidents, coordination between insurance companies, clients and RPM Living personnel, and ongoing review of pertinent legal updates across the country, maintaining programs that are compliant and effective in minimizing losses and protecting people and property. The Risk Manager will employ a variety of techniques including risk mitigation, risk transfer, auditing, training, reporting and safety program administration to achieve loss reduction/mitigation. The Risk Manager position is located in the Austin, TX Corporate Office and is a full-time, permanent, exempt position in the Risk Management Department.
Responsibilities:
- Serve as a liaison for RPM Living Risk Management programs and partner with all RPM Living provider partners to ensure efficient handling of any/all claims. Build, maintain and manage relationships with claims adjusters, insurers, outside legal counsel and other claims related parties.
- Escalate Renter’s Insurance, Legal, Property, and General Liability claims, discrimination demands, or settlement offers to Client/Asset Manager and Regional.
- Understand the facts surrounding all renter’s insurance, general liability, discrimination, and property events that might warrant an insurance company to be notified of a potential claim
- Identify and follow through on all opportunities for subrogation.
- Coordinate the administrative aspects associated with all litigation.
- Keep the company apprised of legal and compliance related updates.
- Identify potential fraud claims and those where the validity is questioned.
- Escalate high-priority or emergency concerns to appropriate RPM executives and/or principals.
- Utilize, manage, and maintain RMIS system.
- Partner with TPA and/or claims adjusters to facilitate the claims process through to closure.
- Ensure appropriate parties are connected with the right RPM Living personnel or clients to move the claim process forward.
- Responsible for administrating company safety programs, and innovating policies, programs and processes to improve safety performance and culture.
- Identifies risks, develops and implements mitigation strategies and safety programs to control losses arising from fire, water, liability, life safety and worker exposures.
- Analyze, trend and report loss run and incident reporting data to uncover loss trends in incidents and develop mitigation strategies to reduce or prevent future similar losses
- Develop, implement, and train Emergency Operations Procedures and Severe Weather protocols including monitoring severe weather patterns and alerting stakeholders of catastrophic weather conditions.
- Do a great job of managing internal and external communications related to loss prevention or incidents.
- Effectively collaborate with other departments.
- Ensure risk management programs are compliant with regulatory requirements.
- Represent RPM Living in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public
- Associates or Bachelor’s Degree preferred or equivalent experience
- Mulifamily or legal experience preferred
- Microsoft Office Suite, Adobe, Yardi
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
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