Job description
Retirement Coordinator (Troy, MI)
Summary
A growing Taft-Hartley Third Party Administrator in the Troy, Michigan area is seeking a Retirement/Pension Coordinator.
Retirement Coordinator Responsibilities
- Calculate retirement benefit estimates, processes applications, communicates with members, prepares reports for Board of Trustees, balances monthly ledger, and processes pension checks.
- Answer overflow calls from Retirement Services Representatives and more complicated participant inquiries and requests via incoming phone calls as needed.
- Enter data for new applications and update member demographics.
- Determine eligibility for and calculate monthly benefits of participants based upon a thorough understanding of complex Plan provisions.
- Communicate clearly with participants, both verbally and through written communications.
- Prepare meeting reports for the Board of Trustees.
- Balance monthly ledger, process monthly pension checks and print manual checks.
- Review monthly and yearly exception reports.
- Coordinate with the Programming to implement plan changes and conduct month and year end processes.
- Update changes in benefit status and amounts for participants.
- Create and maintain fund-specific procedural manuals.
- Follow established procedures in a thorough and consistent manner.
- Ability to work independently with minimal assistance and supervision.
- Ability to work in an organized manner.
- Must be detail-oriented and able to multi-task.
- Ability to handle a variety of callers in a pleasant, respectful, patient, and efficient manner.
- Perform customer service functions as needed.
- Regular and predictable attendance is an essential function of this job.
Retirement Coordinator Qualifications
- High School diploma or GED equivalent
- Some college with math, accounting, or finance courses and/or job-related experience a plus
- Experience with defined benefit, defined contribution or 401(k) plans is a plus
- Familiarity with ERISA, REA, PPA and DOL/IRS Code and regulations directly related to job duties is a plus.
- Ability to comprehend written materials such as plan documents and legal correspondence.
- Ability to communicate professionally, tactfully, and clearly with participants, fellow employees, and other professionals.
- Ability to apply concepts of basic addition, subtraction, multiplication, division, and algebra. Must be able to understand and apply knowledge of decimals, fractions, and percentages.
- Working knowledge of Microsoft Office products, especially Excel, Word, and Outlook
- Excellent customer service skills are a must.
Work Schedule
Full time, Monday - Friday 7:30am - 4:30pm. Flexible schedules available with the potential to work from home occasionally after 90 days!
Competitive Benefits & Compensation Package
- 15 days Paid Time Off (PTO) during first full calendar-year of service
- 12 paid holidays
- 3 days paid bereavement
- Up to 20 days paid jury leave
- Medical, dental, and vision insurance, with option for dependent coverage
- Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Career development opportunities
- Referral bonus for all successful full-time referrals
- Annual opportunities for increases and bonuses
Pay
Hourly rate ranges from $18.00 - $20.00. Actual rate dependent on location, skills, education, experience and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place people want to work, feel proud of what they do and feel fulfilled both professionally and personally; creating a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
- Collaboration: working together across 31 locations to achieve the best for the company and our clients.
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues.
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles.
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.
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