Job description
Job Type: Full-time
Location: On-site in our East Lansing, MI office
- Remote is not available
- Work directly with foreclosure case managers
- Work with title companies
- Prepare deed in lieu of foreclosure documents
- Review mortgage documents
- Draft letters and correspondences for internal and external use
- Perform routine customer calls and correspondences
- Resolve client questions or problems ensuring a resolution
- Ensuring compliance with federal and state regulation
- And any other duties
- High School Diploma/GED
- Proficient use of Microsoft Word and Excel
- Strong attention to detail
- Ability to prioritize and meet deadlines
- Previous Customer Service experience
- Knowledge of mortgage documentation, title work or real estate experience a plus but not required, entry level para legal
- Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental – Premiums as low as $0.00
- Vision – Low premium Plan
- Paid Time Off (PTO)
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America is an Equal Opportunity Employer.
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