Job Description

When was the last time you changed the world?
In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We’re currently searching for a Reservations Coordinator to join Student Engagement and Campus Life team in Blacksburg, VA to help us in our mission. So, if you’re passionate about providing outstanding experiences for our 30,000+ students, please keep reading.

Here’s what you need to know about the role:
1) You’ll be joining the Student Engagement and Campus Life team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities.
2) You’ll be reporting to the Assistant Director for Event Services, a Regular twelve-month, 100% staff appointment.
3) You’ll be responsible for meeting with event clients and assisting them with the reservations which include but is not limited to scheduling use of meeting/event spaces, creating event layouts and assisting with securing proper approvals.
4) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
5) You’ll be offered a base compensation package between $43,000-47,000 along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications

• Bachelor’s degree in hospitality and tourism management; event management; communications and public relations; outdoor recreation, etc.
• Excellent customer service skills
• Ability to work effectively in a fast-paced environment independently managing multiple assignments, prioritizing, and meeting deadlines.
• General office and/or customer service support experience in an academic or professional environment
• Proficient computer skills such as electronic mail, scheduling, word processing, and spreadsheet
• Excellent organizational, communication and interpersonal skills with the ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.

Preferred Qualifications

• Previous experience working with events in either a high volume/face paced or higher education/student affairs environment.
• Experience working with and/or supervising college students.
• Working knowledge of event scheduling equivalent to Event Management Systems software (EMS), or CollegeNet’s software (25Live)

Pay Band

3

Appointment Type

Regular

Salary Information

$43,000 - $47,000

Review Date

5/29/2023

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!

About Student Engagement and Campus Life: The team in Student Engagement and Campus Life holds a deep passion for building affirming environments where every person feels seen, heard and valued through exceptional service and programs that reflect and uplift our community, and we are genuinely excited to continuously learn and grow our knowledge of student unions, services, and student experiences.