Job description

Application Close Date: March 24, 2023
Job Category: Information Technology
Primary Location: Los Angeles 90011
Direct Reports: No
Job Type: Full Time
Travel: No

POSITION SUMMARY
The Learning and Evaluation department supports CRCD’s mission of being a results- driven organization that provides high-quality programming. The Regional Data Coordinator will support both CRCD and partner agencies through the Youth
Homelessness Demonstration Program (YHDP). The Regional Data Coordinator will serve as a leader and liaison among service providers in Service Planning Area (SPA) 6 Youth Coordinated Entry System (YCES) to improve programing and outcomes for homeless youth in the region. The Regional Data Coordinator will be involved in three core functions: 1) data collection and monitoring, 2) data analysis and reporting, 3) data development and inquiry support.

ESSENTIAL DUTIES & RESPONSIBILITIES
Position roles and responsibilities include, but are not limited to:
Data Collection and monitoring

• Provide technical expertise and help support on HMIS/Clarity for CRCD and YHDP partner agencies.
• Manage development and facilitation of new hire onboarding and supplemental and/or refresher trainings on HMIS/Clarity for CRCD and YHDP partner agency program staff.
• Support with data quality monitoring in collaboration with partner agency lead data coordinators.
• Directly manage data quality and data migration for all CRCD program data to internal Salesforce system.
• Support in creating and use of data monitoring tools such as dashboards, flowcharts, presentation decks, etc.

Data analysis and reporting

• Coordinate and lead monthly collaboration meetings with YHDP partners in coordination with LAHSA support staff to provide data-based progress updates
• Oversee production of monthly outcome and performance indicator dashboards and weekly enrollment reports for CRCD and provide support to YHDP partner agencies as requested
• Oversee data quality and progress reporting for CRCD YDHP services in coordination with CRCD Data & Reporting Analyst
• Lead coordinating, developing, and producing periodic progress reports for all SPA6 & individual service agencies as needed. Identify trends and opportunities for growth through analysis of shared data sets.
• Assist with developing data visualizations and presentations for internal and external audiences, including graphs, tables, dashboards, etc. drawing on programmatic and secondary data sources

Data development and inquiry support

• Work with internal and partner program leadership to identify appropriate and feasible indicators for program performance management. Identify and support in gathering data sources, calculating baseline, setting targets, and benchmarks aligned to grant requirements.
• Provide coaching to internal and partner program staff on understanding data reports and progress to goal
• Support programming to develop a cycle of improvement through data coaching

MINIMUM QUALIFICATIONS

• 3-5 years’ experience or related work and/or bachelor’s degree
• Experience with homeless services, governmental grants, and nonprofit reporting requirements a plus
• Strong project management skills, professional written and verbal communication, and detail oriented.
• Understanding of designing, planning, conducting, and evaluating youth housing programming
• Experience navigating data management software. HMIS/Clarity or other case management software highly preferred
• Experience using data to support and drive programmatic decision-making and improvement
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Advanced use of Excel or other software to develop graphs and tables for multiple audiences. Experience using Tableau a plus.
• Excellent professional writing skills commensurate with reporting requirements of the position.
• Excellent social/interpersonal and communication skills enabling a friendly, customer service relationship with partner organizations. Comfortable with public speaking & leading meetings as a liaison between CRCD and partner orgs.
• Self-directed and capable of working to meet quick turnaround and deadlines independently
• Reliable transportation: valid driver’s license and car insurance as required by law

WORK ENVIRONMENT

• On occasion walk or drive to different local sites throughout the day.
• Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 lbs.
• Combination of field and office environment.
• May necessitate working in busy and loud environments.
• May be exposed to elements like cold, heat, dust, noise, and odor.
• Work regularly in a community that is exposed to gang activity, substance use, homelessness, and high unemployment rates.
• Must be available on call for emergency crisis situations with the ability to respond after work hours as needed
• This is not a work-from-home position

RESPONSIBILITIES COMMON TO ALL AGENCIES

• Encompass a “do whatever it takes approach” to serving our community
• Always maintain a safe work environment and confidentiality.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the agency.
• Demonstrate respect and courtesy toward others.
• Able to thrive in a work environment emphasizing teamwork and collaboration.
• Respond in a timely manner in all aspects of communication.
• Regular and prompt attendance in the office is required
• Work with limited to minimum supervision.
• Perform other duties as assigned by your supervisor and or executive team.

BENEFITS

• CRCD offers 85% employee paid and 50% dependent paid medical
• 401K eligibility to participate from day one and up to 3% matching after one year
• Flexible Spending Account (FSA)
• Short-Term & Long-Term Disability, Accident, and Hospital Indemnity
• Whole Life Insurance, College Funding Plans/529 Savings Plan from Principal
• Pet insurance, Legal/ID Theft
• Generous work/life balance
• 14 paid holidays

CRCD is a mandatory vaccination employer for COVID-19 and its variants. COVID-19 vaccination is mandatory for employment. As such, all CRCD employees must be fully vaccinated against COVID-19, including new hires. All new hires must provide proof of vaccination on or before their start date; alternatively, new hires may request a medical or religious exemption on or before their start date. If a new hire requires a medical or religious exemption, CRCD will engage in the interactive process with the new hire; a new hire cannot begin working for CRCD until the medical or religious exemption application has been approved. Similarly, if a new hire is not yet vaccinated, CRCD will delay the start date until the new hire can provide proof of vaccination or approval of a medical or religious exemption application.

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer and is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193.

Job Type: Full-time

Pay: $60,000.00 - $62,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: In person

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