Job description

PURPOSE OF THE POSITION: SCO Family of Services, the largest Human Services Agency in the New York City area, is currently seeking a Records Manager to join our agency. The Records Manager will be responsible for overseeing the preservation, retention, and destruction of records created by SCO, including a review of existing policies and, as needed, the establishment of policies and procedures that ensure that Agency records are maintained as legally required in compliance with retention schedules, securely and safely stored, and retrieved as needed. The Records Manager will also be responsible for reviewing, managing and assisting with disclosure requests including subpoenas and court orders.

REPORTS TO: Executive Vice President/Chief Legal Counsel

SPECIFIC RESPONSIBILITIES

The Records Manager will, among other responsibilities:

· Make recommendations regarding the retention schedule for Agency records consistent with the legal requirements.

· Review policies and procedures for the management of Agency records and revise, as needed.

· Maintain an Agency wide inventory of all active and inactive records.

· Evaluate the use of existing storage space and provide recommendations regarding future storage needs.

· Assist Programs and Departments by providing guidance on storage, retrieval, retention, purging and destruction of records.

· Assist the Office of Information Technology, Programs and Departments with the implementation of an electronic record system.

· Serve as Agency liaison with contracted storage vendors.

· Review disclosure records, including subpoenas and court orders, for records, video and information.

· Provide guidance and assistance to Programs regarding disclosure requests.

· Manage and track disclosure requests.

· Perform other job-related duties as assigned and assist other members of the Legal Affairs and Compliance Department as necessary.

QUALIFICATIONS

· A Bachelor’s Degree and a minimum of three years record management experience, with demonstrated competencies in record management, designing workflow process, customer service and computer skills.

· Experience with electronic documents and transitioning to a paperless environment desirable.

· Strong communication skills both written and verbal.

· Self-starter with ability to work independently as well as in a team environment.

· Proficiency in MS Office Suite – Word, Excel, PowerPoint

RELATIONSHIP WITH OTHERS

In additions, employees need to possess the following characteristics:

· Be a team player

· Have a strong sensitivity to cultural differences present among staff and clients within our own organization.

WORKING CONDITIONS

This is an office position headquartered at 1415 Kellum Place, Garden City NY, but individual will be required to travel to other agency sites as necessary. This position will require extended periods of sitting, use of a computer, and analyzing documents that may be in paper or digital form. Ability to retrieve/file paper in filing cabinets and other storage areas is necessary. Remote/hybrid work is available at supervisor’s discretion.

ORGANIZATIONAL STRUCTURE

This position reports to the agency’s Executive Vice President/Chief Legal Counsel

COMPENSATION

$65,000/year plus benefits including health, dental, vision, 403(b), life insurance.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Garden City, NY 11530: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Garden City, NY 11530

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