Public Health Program Representative - Spanish Preferred
Full Time
Tillamook, OR 97141
Posted
Job description
Salary
$23.28 - $29.72 Hourly
Location
Tillamook, OR
Job Type
Full-Time Regular
Department
Health - Public Health
Job Number
2223-00050
Closing
3/24/2023 11:59 PM Pacific
DESCRIPTION
BENEFITS
QUESTIONS
Job Details
Department: Health*
Union Affiliation: AFSCME
Work Schedule: Monday - Friday
Total Hours Per Week: 40
Salary Range $23.28 - $29.72 / Hour, (Plus 5% for Spanish Proficiency)
- In order to be considered for this position, you must be fully vaccinated against COVID-19. Or, you must have an approved religious or medical exception. Fully vaccinated is defined as 14 days past your final COVID vaccine. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date. Refer to PH 38-2021.
INTRODUCTION
The Tillamook County Health and Human Services Department (HHS) includes the Community Health Center Primary Care Clinics and integrated Tillamook County Public Health. This is a dynamic department with a fast-paced environment serving diverse populations. The Health Program Representative (HPR) may work in the primary care and/or public health sections of the department. The Health Program Representative is a care coordinator that promotes health and wellness promotes community health and wellness at the individual, community, and system levels.
Examples of Essential Duties
(Duties assigned to this classification include, but are not limited to, the following examples.)
Care Coordinator - Public Health Program Representative
Work as part of patient-centered care team in a clinical setting- Provide coordination of care for patients with complex health issues
- Provide patients with resources and referrals
- Assist with insurance enrollment and address financial concerns
- Schedule patient appointments for medical, behavioral, and dental health clinics
- Document visits, referrals (social needs, specialists, dental, etc.) in Electronic Medical Record
- Use language services through video or phone to assist patients.
In addition to medical needs, the HPR works to connect clients with community resources i.e., community shelters, counseling, food pantries, advocates, medication assistance programs, housing and utility resources, school resources, pregnancy resources, educational opportunities, and provide education and information on available services. The HPR may assist the client in accessing and/or completing applications for financial assistance for medical/dental services and other needs, as necessary. They assist with enrollment into medical health plans under Medicaid/Oregon Health Plan or Qualified Health Plan as mandated by the Affordable Care Act (ACA).
Typical Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Required knowledge and skills may vary depending on which area the HPR may be working.
Knowledge:
- Clinical positions should have a knowledge of case management techniques, practices, and procedures to coordinate service and care plans.
- Some positions in this classification may be required to have in-depth knowledge of the Hispanic culture in order to conduct program outreach in that community. Bilingual preferred.
- Community positions should have knowledge of a wide range of typical public health programs, health promotion, and communication strategies. Experience in program implementation and project management is preferred.
Skills:
- Skill in keyboarding, Excel, Word, Adobe, and other publishing type software.
- Skill in problem identification and resolution techniques.
- Skill in interviewing and counseling techniques.
Abilities:
- Able to assess need for medical and/or nutrition services.
- Able to collect and analyze pertinent facts.
- Able to provide needed information, advice, and practical assistance to clients.
- Able to communicate effectively in writing to produce clear correspondence, concise histories, properly documented records, and reports.
- Excellent oral communication ability to explain, motivate, persuade, and reason with a wide variety of clients and their families having widely varying cognitive abilities, cultural backgrounds, and education levels.
- Able to use initiative and judgment to independently interpret established policy and procedures and recommend new policies when appropriate.
QUALIFICATIONS
Bachelor’s Degree in public health, social work, sociology, psychology, or a related field and one year of responsible work experience providing clients with public health services, OR an equivalent combination of education and experience. If driving is required, must possess a valid Oregon driver’s license.
Within one year of hire: 1.) Obtain Oregon Health Plan Assister Certification for both State and Federal requirements if working in the clinical setting; 2.) Qualified bilingual applicants will have an opportunity to obtain an Interpreter Certification.
Supplemental Information
SUPERVISORY
CONTROLS
Recurring assignments are independently performed by the employee on the basis of past experience and training. Work is reviewed periodically to ensure determinations and decisions are in compliance with guidelines and policies.
GUIDELINES
Work is performed within department policy and procedures; state statutes, rules, and regulations; and social service delivery reference materials. Employee uses considerable judgment in interpreting or adapting guidelines to problems encountered.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work is sedentary and is performed in an office environment and or community setting. Some standing, walking, kneeling, light lifting, bending and reaching are required. Work may involve exposure to contagious diseases.
Agency
Tillamook County
Address
201 Laurel Avenue
Tillamook, Oregon, 97141
Website
http://www.co.tillamook.or.us
Job Details
Department: Health*
Union Affiliation: AFSCME
Work Schedule: Monday - Friday
Total Hours Per Week: 40
Salary Range $23.28 - $29.72 / Hour, (Plus 5% for Spanish Proficiency)
- In order to be considered for this position, you must be fully vaccinated against COVID-19. Or, you must have an approved religious or medical exception. Fully vaccinated is defined as 14 days past your final COVID vaccine. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date. Refer to PH 38-2021.
INTRODUCTION
The Tillamook County Health and Human Services Department (HHS) includes the Community Health Center Primary Care Clinics and integrated Tillamook County Public Health. This is a dynamic department with a fast-paced environment serving diverse populations. The Health Program Representative (HPR) may work in the primary care and/or public health sections of the department. The Health Program Representative is a care coordinator that promotes health and wellness promotes community health and wellness at the individual, community, and system levels.
Examples of Essential Duties
(Duties assigned to this classification include, but are not limited to, the following examples.)
Care Coordinator - Public Health Program Representative
Work as part of patient-centered care team in a clinical setting- Provide coordination of care for patients with complex health issues
- Provide patients with resources and referrals
- Assist with insurance enrollment and address financial concerns
- Schedule patient appointments for medical, behavioral, and dental health clinics
- Document visits, referrals (social needs, specialists, dental, etc.) in Electronic Medical Record
- Use language services through video or phone to assist patients.
In addition to medical needs, the HPR works to connect clients with community resources i.e., community shelters, counseling, food pantries, advocates, medication assistance programs, housing and utility resources, school resources, pregnancy resources, educational opportunities, and provide education and information on available services. The HPR may assist the client in accessing and/or completing applications for financial assistance for medical/dental services and other needs, as necessary. They assist with enrollment into medical health plans under Medicaid/Oregon Health Plan or Qualified Health Plan as mandated by the Affordable Care Act (ACA).
Typical Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Required knowledge and skills may vary depending on which area the HPR may be working.
Knowledge:
- Clinical positions should have a knowledge of case management techniques, practices, and procedures to coordinate service and care plans.
- Some positions in this classification may be required to have in-depth knowledge of the Hispanic culture in order to conduct program outreach in that community. Bilingual preferred.
- Community positions should have knowledge of a wide range of typical public health programs, health promotion, and communication strategies. Experience in program implementation and project management is preferred.
Skills:
- Skill in keyboarding, Excel, Word, Adobe, and other publishing type software.
- Skill in problem identification and resolution techniques.
- Skill in interviewing and counseling techniques.
Abilities:
- Able to assess need for medical and/or nutrition services.
- Able to collect and analyze pertinent facts.
- Able to provide needed information, advice, and practical assistance to clients.
- Able to communicate effectively in writing to produce clear correspondence, concise histories, properly documented records, and reports.
- Excellent oral communication ability to explain, motivate, persuade, and reason with a wide variety of clients and their families having widely varying cognitive abilities, cultural backgrounds, and education levels.
- Able to use initiative and judgment to independently interpret established policy and procedures and recommend new policies when appropriate.
QUALIFICATIONS
Bachelor’s Degree in public health, social work, sociology, psychology, or a related field and one year of responsible work experience providing clients with public health services, OR an equivalent combination of education and experience. If driving is required, must possess a valid Oregon driver’s license.
Within one year of hire: 1.) Obtain Oregon Health Plan Assister Certification for both State and Federal requirements if working in the clinical setting; 2.) Qualified bilingual applicants will have an opportunity to obtain an Interpreter Certification.
Supplemental Information
SUPERVISORY
CONTROLS
Recurring assignments are independently performed by the employee on the basis of past experience and training. Work is reviewed periodically to ensure determinations and decisions are in compliance with guidelines and policies.
GUIDELINES
Work is performed within department policy and procedures; state statutes, rules, and regulations; and social service delivery reference materials. Employee uses considerable judgment in interpreting or adapting guidelines to problems encountered.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work is sedentary and is performed in an office environment and or community setting. Some standing, walking, kneeling, light lifting, bending and reaching are required. Work may involve exposure to contagious diseases.
Tillamook County offers a generous benefits package to regular employees working 20 hours or more of the regularly scheduled work week.
Part-time regular employees working more than 20 hours but less than 40 hours will receive a pro-rated amount based on their regularly scheduled time.
Employees are eligible for insurance benefits the first day of the month following a full 30 days of employment.
- Health & Prescription Drug Insurance - employees working 37 hours or more per week pay 10% of their total premiums for Regence BlueCross/BlueShield of Oregon medical plan
- Dental Insurance - your choice of ODS or Willamette Dental plans
- Vision Insurance - the VSP vision plan
- Employee Assistance Program - provides face-to-face assessment and counseling, 24-hour crisis assistance, and on-line resources
- Wellness Program - provides a variety of programs and resources which include; Weight Talk®, Quit For Life®, Personal Health Coast and on-site health screenings.
- HRA/VEBA - employees receive an employer contribution of $115 a month to this personal tax-free health reimbursement account
- Basic Life and AD&D - provided at no cost to employees
- Long Term Disability Insurance - provided at no cost to employees
- Retirement Plan - employees are eligible for the County-sponsored Retirement Plan after 6 full months of employment. The County contributions are based on the employee's gross monthly salary; earning an 8% annual interest. Employees can also contribute up to 10% of their monthly salary to the Voluntary Employee Account.
- Holiday Pay - employees are eligible for 12 paid holidays, including a floating holiday, beginning on the first day of employment
- Sick Leave - employees begin to accrue at 8 hours a month upon hire and are eligible to use leave after 3 full months of employment
- Vacation - employees begin to accrue at 8.66 hours a month beginning on the first day of employment and are eligible to use vacation days 6 full months of employment
- Optional Benefit Plans include: Flexible Spending Accounts, 457(b) deferred compensation plans, supplemental life insurance plans and Aflac products are available for employee purchase through payroll deduction
Agency
Tillamook County
Address
201 Laurel Avenue
Tillamook, Oregon, 97141
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