About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to play a critical role in working with business process owners to understand and document processes, as well as identify and design automation solutions.

Essential Functions

• Work with developers, IT and lines of business to conduct testing of solutions for effective automation development deployment

• Support all live automations while pro-actively identifying and developing ad-hoc enhancements

• Work with business process owner and observe process to analyze steps, interdependencies, and required applications

• Think creatively to identify opportunities for automation and provide recommendations that include support, value and complexity

• Document business requirements and input on technical requirements for desired process automations

• Perform code reviews to ensure quality of code being deployed

• Obtain required test data; perform functional and performance testing

• Coordinate with IT operations for test scripts, QA, and deployment

• Develop and perform rigorous User Acceptance Testing in conjunction with process owners

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate knowledge of programming

• Ability to liaise between developers and process owners to identify and design automations

• Ability to lead meetings and build relationships across the business, functions and IT stakeholders

• Strong problem-solving and logic-based reasoning skills

• Ability to produce clear and concise documentation

• Ability to work in an Agile environment

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor's degree in Information Technology, Business, Math, Engineering, related field or equivalent combination of education and experience required

• 3+ years process evaluation, deconstruction and improvement experience required

• Experience in IT solutioning, test planning, test execution, and remediation required

• Experience in automation technology preferred

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