Job description
- Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
- Conduct In-House Plumbing Instruction based upon standardized Roto-Rooter Plumbing School.
- Ensure adherence to state plumbing guidelines.
- Prevent or handle customer issues.
- Conduct work-site reviews to ensure safety measures are utilized.
- Monitor your team’s performance standards weekly. Meet with team to review and determine areas where additional coaching and training is needed.
- Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements.
- Be a self-starter who is organized and thorough with attention to detail and thrives in a bustling environment.
- Hold state-issued plumbing license.
- Excellent oral and written communication skills along with a working knowledge of various software programs.
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
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