Company Intro: Make a Difference Every Day Help Achieve Remarkable Outcomes in Addiction Treatment and Change Lives Join a Growing Company with Opportunity for Career Advancement Through an innovative toxicology and pharmacy program, we remove barriers to treatment and deliver life-saving services and medications to patients in a stigma-free environment. Join a company that is driven by a higher purpose—to make a difference in the lives of those they serve, especially those affected by addiction. We are Cordant Health Solutions®, and we are made up of motivated and compassionate team members who provide innovative tools and services through our unique pharmacy and drug testing programs to provide accurate, actionable results that help patients achieve success and optimize quality of life. A leader in quality standards, Cordant provides solutions for payers, clinicians and organizations involved with substance use disorder and criminal justice cases. Cordant is one of the only healthcare companies that offers monitoring and risk assessment tools through its innovative drug testing options and full-service, high-touch pharmacies, which specialize in the management and dispensing of addiction treatment medications. In combination with our pharmacies, Cordant's testing protocols and digital case-management tools help clients become more efficient and effective in using drug testing programs to monitor patient adherence, reduce risk, and improve patient outcomes. We are all part of the solution. Overview:
Responsibilities:

• Provide project management leadership by working closely with Pharmacy Operations as a liaison among diverse stakeholders to gather and document business, functional and non-functional requirements via individual interviews and group sessions.
• Become the subject matter expert on the Central Portal Drug Test Management application and provide tier 1 technical support for all users of the application, working closely with the internal development team to resolve technical issues and manage system changes
• Become the subject matter expert on the RX30 pharmacy application and provide tier 1 technical support for all users of the application, working closely with TDS to resolve technical issues and manage system changes.
• Develop Systems training materials, work closely with Pharmacy team to assist with the development and documentation of Standard Operating Procedures and provide pharmacy systems training within the context of SOPS as needed.
• Write clear, concise, and unambiguous requirements using Microsoft Word templates, including the identification of risks, assumptions, and definitions.
• Utilize diagrams as appropriate to communicate requirements such as process flows, context diagrams, system interface diagrams, data transformation and field mapping, etc.
• Create simple user interface designs to communicate changes to existing systems.
• Assist in project definition and scoping activities.
• Facilitate User Acceptance Testing by providing guidance on creating test cases and coordinating tasks.

Qualifications:

• Bachelor’s Degree in related field or equivalent work experience, required
• Experience working as a business analyst for the development and implementation of new applications, system enhancements or system maintenance, preferred
• Experience in the healthcare, lab, pharmaceutical, or pharmacy industries, preferred

• Knowledge of business, functional and non-functional requirements
• Knowledge of system, process, and data flow modeling
• Knowledge of writing user stories and/or fully dressed Use Cases
• Exceptional written, verbal, and interpersonal communication skills, including the ability to listen and share information clearly and effectively with all levels of the organization that have varying degrees of technical experience.
• Intermediate to advanced computer skills and proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint, and Visio).
• Working knowledge of testing methodologies and prior experience working in a project leadership role, managing the testing, and training activities

Benefits: About Cordant Health Solutions: Working at Cordant Health Solutions® means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Cordant supports its team members by providing a benefits package to eligible staff that includes: •Medical / Dental / Vision Insurance •Flexible Spending Accounts (FSA) •Health Savings Accounts (HSA) •Paid Time Off (PTO) •Volunteer Time Off (VTO) •Paid Holidays •401(k) with Company Match •Company Paid Basic Life Insurance •Company Paid Long Term Disability •Short Term Disability Cordant Health Solutions® is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.