Job description
ABOUT HUB INTERNATIONAL:HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 13,000 employees in 475+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
Job Description
Client Support
Works as an integral member of the client service team by being a strategic subject matter expert in corporate wellbeing strategy, helping to both gain new clients, and retain current clients
Educates clients on proactive health promotion strategies and programs to improve workforce well-being and productivity
Works closely with wellness vendor partner(s) and regional carriers and TPAs to implement wellness strategies that serve each client’s goals and help them to grow and develop their program over time
Fosters and maintains positive, effective and long-term client/customer relations
Gains a keen understanding of clients’ culture, organizational structure, geographic locations, industry nuances, employee communication strategies, education level, shifts and schedules to help recommend appropriate programs and resources
Conducts client assessments and employee surveys to provide insight on employee/employer relationship, program interests and recommended program design
Analyzes aggregate data employee surveys, health risk assessments, and health screenings to assess the needs of the population and develop annual wellness goals
Makes recommendations for overall wellness program incentive design to maximize enrollment, client engagement, and positively impact behavior
Provides written proposals from wellness vendors and schedules webinars/in-person presentations for clients to assess vendors
Provides client with basic annual calendar of targeted focus areas and promotes utilization of the Choosewell Online portal for the client to access articles, newsletters, challenges, tips sheets and promotional materials, along with tools and resources from carriers and stand-alone wellness vendors as necessary.
Provides guidelines for the group to form an internal wellness team, who along with leadership and/or carrier/wellness vendors, facilitates the execution the client’s plan throughout the year
Provides strategic/operational guidance as needed throughout the year, staying in regular contact with the client, updating action-items and ensuring the program deliverables are on task
Assists client with a basic communications plan to support their program
Partners with internal and external stakeholders (human resources, marketing, operations, legal, finance/accounting, producers, consultants, carriers and other service providers) to coordinate and execute strategy for client
Helps client set appropriate benchmarks for measuring program outcomes (VOI)
Analyzes vendor reports and provides an overarching picture of program success or deficits.
Uses data to improve HUB or partner services and programs offered to clients.
Practice Promotion
Stays informed of trends, developments and legislation in the wellness and care management field to make recommended changes and help ensure compliance for clients’ programs
Documents best practices, client and member testimonials and case studies
Continually foster innovation, and gain industry insight through involvement in industry-related associations and organizations.
Continually evaluate wellness solutions, vendors, potential partnerships and resources to bring vetted options to HUB Clients and identify new revenue opportunities
Collaborates with Health & Performance team nationally to further the practice charter, develop shared content and drive practice innovation.
Participates enthusiastically in team calls, projects and meetings
Utilizes Air Table data base to track all client activity and provide monthly reporting to regional leadership
Performs other related duties as assigned by manager
Required Knowledge, Skills, Abilities and Experience
Bachelor’s degree in business, health promotion, marketing, communications, or related business field required.
5+ years wellness consulting experience in a business environment.
Candidates with insurance brokerage or carrier/TPA wellness consulting experience highly preferred.
Strong understanding of business wellness concepts, practices, program compliance and procedures.
Certified corporate wellness specialist (CCWS), certified worksite wellness specialist (CWWS), or certified worksite wellness program manager (CWWPM) designation preferred
Creative problem solving and project management skills.
Enthusiastic approach to life and wellbeing.
Excellent communication skills (listens, speaks, and writes well)
Able to interact professionally with people of various responsibility and authority including C-Level decision makers
Good aptitude for details and organization, ability to handle workflow and deadlines and manage multiple tasks simultaneously.
Good analytical capabilities, able to manage data and lists and basic import/export functionality
Good working knowledge of computers (MS Word, Internet, MS Outlook, MS Excel, Microsoft Teams and other virtual meeting tools) required. Able to learn new systems and programs quickly.
Knowledge of employee benefit terminology, concepts, practices, and processes.
Participates in continuous learning and training for the industry and position; is driven to find and coordinate learning opportunities for others, especially in areas that impact their health and wellbeing.
Models and exemplifies the NBCG Tenets. In all things, seeks to behave in a personal, consistent, and reliable manner.
Physical Requirements
This position may involve light lifting and transporting of boxes that may weigh up to 25 pounds each and be awkward to carry.
This position will require getting to and from client locations. For that, it is typically expected that one will maintain a valid driver’s license and own a reliable vehicle.
This position will require local, as well as overnight, out-of-state travel up to 25%.
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
Department Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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