Job description
Overview:
Patient Service Representative-
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
Responsibilities:
Qualifications:
High school diploma or equivalent is required
Knowledge, Skills & Abilities
1-2 years of recent medical office experience in a similar capacity is preferred. Previous customer service/relations training is preferred. Must be able to understand and spell Dermatologic medical terms and prescriptions. Proficiency with computers, including Microsoft Office. Must possess organizational and communication skills. Ability to work effectively and cooperatively with staff, clients, and visitors. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Joining the Forefront Family
You’ll find Forefront’s culture much like an extended family. A nationwide range of practices forms our family tree. Providers maintain clinical autonomy, offering care as physicians and staff see fit—a local, small practice feel, with the roots and resources of a much larger organization. Best of both worlds. Each practice decides how to align with our mission and values to serve patients and the clinic. Joining Forefront gives you a seat at the table in those decisions. And sometimes that table even has a staff lunch on it!
Joining the Forefront family means no matter where you work, you’re home.
Joining the Forefront family means no matter where you work, you’re home.
Patient Service Representative-
Haley Dermatology
Fairhope, AL
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
Essential Functions
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
1-2 years of recent medical office experience in a similar capacity is preferred. Previous customer service/relations training is preferred. Must be able to understand and spell Dermatologic medical terms and prescriptions. Proficiency with computers, including Microsoft Office. Must possess organizational and communication skills. Ability to work effectively and cooperatively with staff, clients, and visitors. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
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