Job description

Fresh Pond Physical Therapy is a growing community-based company looking for people with long-term career goals.

Currently, there are open positions in our multiple locations for detail-oriented and experienced individuals to join the team. If you have a solid background in customer service and are looking for a tremendous opportunity to make a difference in the community while furthering your career, this is the ideal place for you!

Qualifications/Responsibilities:
High School Diploma required. Duties will include the ability to effectively manage the day to day operations, and work with staff members to maintain a high level of patient care and support.

The position requires that you are able to:

• Perform data entry, documentation, and correspondence.

• Verify the completeness and accuracy of patients' initial and ongoing registration forms, including but not limited to medical insurance coverage, insurance authorizations, and all information in accordance with patient benefits and eligibility.

• Handle heavy call volumes

• Accurately record payments received, and clearly explain financial options or obligations to patients

• Perform basic mathematical calculations

• All tasks must be performed with close adherence to both company rules and regulatory compliance.

• Maintain patient compliance and scheduling in coordination with the therapist's plan of care.

Our ideal candidate will be/have:

• Self-motivated with an outgoing personality
• Great communication skills
• Professional
• Strong, organized, and detail-oriented
• Bilingual - Spanish & Chinese speaking preferred!

This person must be able to work independently as well as work as part of a team with other staff members.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Physical setting:

• Rehabilitation center

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

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