Patient Accounts Representative
Full Time
Chapel Hill, NC 27599
Posted
Job description
Posting Information
Department
SA Campus Health Services-650001
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?
No
Posting Open Date
02/27/2023
Application Deadline
03/27/2023
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Associate - Advanced
Salary Grade Equivalent
GN06
Working Title
Patient Accounts Representative
Position Number
20048295, 00036920 & 00056466
Vacancy ID
P016993
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday – Friday, 8:00am-5:00pm
Work Location
Chapel Hill, NC
Position Location
North Carolina, US
Hiring Range
$40,944 - $45, 038
Pay Band Information
To learn more about the pay band for this branch and role, please see
the Career Banding rates spreadsheet.
Position Summary Information
Primary Purpose of Organizational Unit
Campus Health (CH) is a multi-specialty ambulatory college health clinic providing quality, and affordable health care for eligible students and spouses. Annually, CH has more than 80,000 patient encounters, which includes Primary Care and Women’s Health as well as specialty clinics in sports medicine, orthopedics, gynecology, physical therapy, counseling and psychological services, travel clinic and allergy clinic. Weekend acute care is provided from 8-5 PM. On site ancillary services include pharmacy, OTC pharmacy, Student Stores pharmacy, medical laboratory, and radiology.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Position Summary
The primary focus of the Patient Accounts Representative position is the billing, posting and collections process for Campus Health. This position is responsible for creating and reviewing claims for errors prior to submission to insurance and making necessary corrections; following up on unprocessed claims and determining appropriate action; posting payments from insurance and/or patients and determining appropriate action to take on any remaining balance; and completing deposits of monies collected at multiple pharmacy locations on assigned days.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
- Previous Revenue Cycle experience including denial management and following up on denied / un-processed claims.
- Problem-solving abilities.
- Professional verbal and written communication skills.
- Ability to independently prioritize a variety of assignments and to complete them with a high degree of accuracy and attention to detail.
Preferred Qualifications, Competencies, and Experience
- Excellent oral/written communication skills.
- Demonstrated attention to detail.
- Demonstrated organizational skills.
- Previous experience submitting claims through a clearinghouse.
- Previous experience with eClinical Works and Navicure.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
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