Chick-fil-A Cantrell, Little Rock, AR

Chick-fil-A Cantrell is seeking a developed, senior-level leader to apply their experience to our continued pursuit of “Operational Excellence” while creating a positive work culture. You’ll be communicating with, tracking, training, and coaching all Team Members and Leaders on achieving and exceeding service and revenue goals during the evening shift.

Operations Manager must be a motivated self-starter with the ability to work efficiently. Operations Manager is an executive leader at our location, reports directly to the Owner/Operator, and is responsible for the overall flow of the restaurant.

Pay Type: Starting at up to $21.75/hr

Position Type:

• Part-Time Shifts currently available

• Full-Time Shifts currently available

Our Benefits:

• Health Insurance Contributions

• Paid-Time Off (after hitting metric)

• Simple IRA with a 3% Match

• Access to scholarships up to $2,500 per year

• FREE college tuition through Point University

• Flexible and set Hours

• Opportunities for Advancement

• Positive Work Environment

Requirements:

• Experience as a leader, with a proven ability to lead in fast-paced environments, and work as part of a team

• Basic computer and iPad competency

• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs

Responsibilities:

• Takes care of employee performance and policy/procedure violations of Team Members brought to the attention of the Restaurant Manager

• Inputs data daily into the P/L system, and interprets the data to make adjustments to the Operations of the restaurant

• Works with leadership team to ensure appropriate daily and restaurant staffing levels

• Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks and reviewing reports

• Maintains a positive working relationship and treats all employees and leaders with respect while providing them with direction and feedback

• Makes changes in the restaurant to improve our speed of service and accuracy scores

• Serves as a subject matter expert to leadership for ongoing hospitality and production support

• Assists with inventory management

• Assists with facilities management

• Complete understanding of each key position in both the front and back of the store

• Demonstrate knowledge of the brand and menu items

• Follow Chick-fil-A’s operational policies and procedures

Required Skills:

• Positive attitude, high energy

• Self-leader committed to personal growth

• Must be an excellent coach, communicator, and team builder

• Able to multitask

• Ability to work at a quick, yet efficient and thorough pace

• Team-oriented, adaptable, and dependable

• Takes initiative and has strong work ethic

• Willingness to step outside of job role to assist in other roles

• Customer service-oriented

• Ability to build personal connections with the team

• Honors and encourages others to follow the visions and values of the restaurant

Thank you for your interest in employment at Chick-fil-A Cantrell! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.