Office Clerk V

Job Location: Stuttgart, AR. Headquarters Sales Service

Hourly Pay Range: $16.07-$18.23

RICELAND

FAMILY FARMER OWNED

Riceland Overview

Riceland Foods and its family farmers have provided the world with wholesome, nutritious rice since 1921. Grown in the United States, our rice is known for its high quality and versatility, and that's why Riceland has become a trusted brand around the globe. Riceland is a cooperative, which means we are owned by our 5,500 family farmer members who are also our stockholders and growers.

Company Mission Statement

To enhance member value through returns and service.

Job Description

Responsible for processing orders, maintaining price lists and product guides, communicating with customers and interacting with their data services, researching and processing deduction, running queries for customer sales histories, product movement, etc. upon request.

Job Duties

1. Process customer orders for various rice sales divisions as assigned.

2. Process deductions for all rice sales divisions as assigned. This includes deduction verification, expense and distribution, or collection, if invalid.

3. Assist management with gathering sales data on a product, customer, broker, region, or department level.

4. Prepare and disseminate reports to sales departments as assigned.

5. Maintain current knowledge of regional warehouse inventories to

support appropriate levels of product on hand.

6. Review daily shipment and late load reports, and contact sales,

operations, traffic personnel as appropriate.

7. Handle customer complaints.

8. Maintain current knowledge of pricing, price lists, and promotions.

9. Process Samples.

10. Back up regional sales managers with customer contacts as needed.

11. Maintain current working knowledge of customer database Programs for product information input, deduction research, etc.

12. Adhere to all Riceland business and personnel policies and practices.

13. Perform other duties as assigned.

Education Requirements

High School Diploma or equivalent.

SKILLS REQUIRED: Typing, personal computer (proficient in Excel), light accounting experience preferred, calculator and other office equipment, as well as the ability to travel as needed.

Company Benefits and Incentives

• 
  Medical insurance with low premiums
• Free dental with medical insurance enrollment
• Vision insurance with low premiums
• Free basic life insurance, up to 3x basic annual earnings
• Voluntary term life (rates depends on the age and salary of the employee)
• Long term disability
• Free short-term disability
• Accident insurance, for unexpected healthcare expenses due to accidents
• Critical illness insurance
• Employee assistance program through Lincoln Financial

o 401K with company match 4% of an employee's 5%

o Paid training programs.

401K with company match 4% of an employee's 5%

RICELAND

FAMILY FARMER OWNED

Paid training programs.