Job description
Network Engineer
Work Location - Irving TX 75039 – (will be in office 3 days a week originally then once ramped up, in office periodically; a couple times a month)
Positions Requested - 6
Hours per Week - 40
Total Hours – 3-year contract
JOB DESCRIPTION
- Responsible for the overall reliability and operations of High-Speed Internet Access (HSIA) network and other advanced communication technologies.
- Performs fault, lifecycle, & change management to deliver platform technical support on a 24X7 basis to include triage (Shift Bid Selection), investigation and remediation of acute and chronic issues that span multiple platforms and technological environments.
- Must understand the End- to-End service to support underlying technologies.
- This position could be scheduled as a 4x10 or 5x8 work schedule.
Roles & Responsibilities to include
- Responsible for supporting our HSIA network access infrastructure.
- This infrastructure will support our expanding fiber-based footprint for both in region and out of region expansion, using alarm and ticket systems, individual designed customized scripts, customer notification, following established business processes, and Business Partner escalations.
- Responsible for deploying new fiber-based network elements as well as configuring them.
- Responsibilities include providing real time in-depth analysis and real time trouble resolution of incidents associated with HSIA network elements, and associated Operations Support Systems.
Note: candidate required to be a U.S. citizen or U.S. national
Equipment Supporting
- Nokia 7360 & 7330 & 7342 a plus
- Cisco 1100
- Getting Ciena added
Notes
- Knowledge of basic OSI (first three levels)
- Telecom tool exp. a plus (dispatching and ticketing systems, ServiceNow a plus)
- CCNA a plus
- Dealing with network element and customer issues
- Fault management for suspected issues
- Change management
- Filling quickly
- Looking for local candidates
- NOC background
- Must be available for any shift – 2nd 3rd shifts typically more open
4x10 schedule
- 1st shift 7am – 6pm
- 2nd shift 11am – 10pm
- 3rd shift 8pm – 7am
5x8 work schedule
- 1st shift 6/7 am – 3pm/4pm
- 2nd shift 11 am – 8pm
Pay Range: $40 - $50/HR The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
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