Job description
EliteHealth is seeking a hard-working and dedicated Referral Coordinator to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others.
Center Address: 1700-79 street North Bay Village, Florida 33141
Job Functions
- Schedule diagnostics in house and outside facilities when needed.
- Prepares and processes all managed care referral paperwork.
- Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
- Contacts various offices/facilities to obtain necessary appointments for completing referrals.
- Maintains referral records and files documentation.
- Responds to patient inquiries regarding health plan referrals.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Requirements
- Must be Bilingual English/Spanish
- 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
- Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
- Proficient with medical terminology
- Experience with Electronic Medical Records
- Excellent professional communication abilities, at all levels within the organization and with patients, at all times
- This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred Qualifications
- Knowledge of ICD 10 and CPT coding
- Medical Assistant or Professional State Certifications related to healthcare
Working hours: Monday to Friday 8:30AM - 5PM
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- North Bay Village, FL 33141: Reliably commute or planning to relocate before starting work (Required)
Experience:
- EMR systems: 1 year (Required)
- Healthcare: 1 year (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
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