Job description

WHO WE ARE

Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. Together with our network partners in Germany and the UK, we are 600+ Crossmedians worldwide with big ambitions to continue to grow with soul.

We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to everything and have one of the leading analytics groups in the industry committed to uncovering data insights to drive solutions. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleague‘s professional & personal well-being and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we‘ve been the top-ranked media agency on Ad Age Best Places to Work for the past four years.

In the US, we have offices in New York, Philadelphia, and Los Angeles. Our client roster includes US Bank, White Castle, NASCAR, Tommy Hilfiger, Planet Fitness, Illva Saronno, Lightbox, European Wax Center, Invesco, AIG, and more.

WHO YOU ARE

A Media Accounting & Integrated Operations Lead with a strong foundation in media accounting/finance and agency operations. A true business partner with a commitment to delivering measurable results for both the agency and clients.

YOUR ROLE

As head of the department, the individual will be responsible for the agency's entire media billing cycle with the management of teams with oversight of all aspects of three key areas:

• Media/Client billings & reconciliation and receivables collection
• Integrated Media Operations
• Media Vendor payments & reconciliation

The Managing Director partners with the media team and has oversight of client billing across the agency. This position assists the CFO to ensure financial controls and processes are in place and are followed. Key areas are client invoicing, receivables collection, vendor payments, billing reconciliations to actuals, media vendor statements monitoring, client budget reporting (where applicable), and client audits (when required). Key tasks are to ensure department adherence to

timelines across the cash flow process, media invoice payments, client remittance, and vendor payments. The role will also be the key point of contact with media vendors.

The Integrated Media Operations team supports the planning and buying team in financial tracking (e.g., PO's, Media Budgets, etc), client-specific systems requirements, media authorization tracking, etc., and is ongoing, continuous, and ensures the agency Is meeting client financial and budget requirements. The role oversees and supports the Media Operations team and ensures this department operates holistically and provides seamless support to internal stakeholders and management.

This key role partners closely with internal stakeholders (Media and Agency Leadership) and is responsible for the financial operations and process for the entire revenue cycle (input, billing, actualization, and collection) and plays a key role in systems and process reengineering of the revenue cycle as well to ensure revenue cycle is on track for all clients at all times.

YOUR OBJECTIVES

Responsible for the oversight of client billing packages and preparing client-facing documents and financial reporting monthly and ad hoc requests. The Lead should possess strong business acumen and the ability to manage key internal and external relationships in a collaborative manner as well as a good understanding of the agency billing/collection process.

• Lead, manage, and steward all components of the client billing cycle. Including standard operating procedures for estimate and reconciliation invoicing, plus any custom requirements that the agency has agreed upon with the client.

• Develops and maintains strong relationships through effective project management of media deliverables and proactive problem-solving in a process-driven environment.

• Streamlining workflow to align responsibilities across the teams, ensuring a smooth practice.

• Manage, train, and motivate the day-to-day billing/collection/ops teams to ensure they collaborate and produce accurate work on time.

• Must be familiar with all system-generated media billing reports and be able to troubleshoot issues.

• Provide financial reporting, on an as-need basis, for a range of client deliverables including monthly accrual reporting. Design and implement any client and/or product-specific reporting needs.

• Provide reporting internally to Finance Leadership for forecasting and reconciliation purposes.

• Analyze monthly financial results, prepare monthly results packages, and review with Finance and Media teams.

• Proactively manage key financial points of client contracts working with Media and Finance

• Manage client POs, AR, WIP, Match Pay, and client budgets.

• Work with the media team to perfect detailed client-facing financial trackers that are informative and easy to view. Ensure the media teams is informed of tracking vs budgets.

• Initiate client conversations when a likelihood of either an under-run or over-run of project financials seems possible.

• Effective leadership skills in managing a system upgrade and conversion of a media buying platform, including the implementation of custom processes across teams.

• External Vendor/Partner relationship management with an emphasis on accountability, assuring work is done accurately and with consistency.

REQUIREMENTS:

· 20+ years of experience in media and financial operations in a large media buying agency.

· Intimate knowledge of Mediaocean, Donovan or Freewheel

· Must be process-oriented and be good at process redesign to make the functioning of the department more efficient as the agency grows.

· Ability to own client finance calls- facilitate meetings and conduit for questions/answers.

· Team builder and respected with motivational and leadership skills.

· Adept at identifying and motivating talent, being a role model to others

· Highly Analytical- break a problem down and bring forth solutions proactively.

· Manage a team of 23.

CROSSMEDIA BENEFITS

Our principles of Trust, Reason and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:

· Work from anywhere flexibility including hybrid/remote office options to empower you to work your way

· Open PTO policy and paid sabbaticals at significant milestone anniversaries

· Fully funded healthcare options and agency-wide physical & mental health support

· 401(k) with company match, student loan relief program and financial counseling support

· Generous paid parental leave policy

· Life milestone recognition & support

· The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)

· Cell phone/tech reimbursement

· Student Loan payment plan

· Tuition reimbursement

· And burgers – lots and lots of burgers

COMMITMENT TO DIVERSITY AND INCLUSION

Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices at every level. Almost one-third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgment and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.

Job Type: Full-time

Pay: $165,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Media, Marketing or Advertising Agency: 1 year (Preferred)
• Mediaocean, Donovan or Freewheel: 1 year (Preferred)
• Team Management: 1 year (Preferred)

Work Location: Hybrid remote in New York, NY 10001

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