Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.

The Manager of Outbound Transportation is responsible for store delivery transportation and furniture and bedding home delivery from one of Macy’s store delivery centers (SDC). This role may also have responsibility for any delivery hub operations supporting the store delivery center (SDC). The manager will collaborate with SDC operations and our dedicated or third-party carriers to optimize our outbound deliveries for speed, cost, and service. The Manager of Outbound Transportation reports directly to the Senior Manager, Outbound Transportation.

• Leads store delivery transportation for one of Macy’s store delivery centers (SDC) and any associated delivery hubs in the service area
• Plans and optimizes daily and seasonal routing plans in partnership with Transportation Optimization
• Integrates inbound and outbound transportation moves to optimize efficiency inclusive of backhaul
• Communicates transportation plans and policies to store operations and handles all questions and concerns
• Maintains best in class partnerships with our dedicated and third-party carriers
• Collaborates with operations to align operating models and deliver the best possible service to our stores and customers
• Leverage’s data and analytics to identify opportunities for cost and performance improvement
• Ensures all site equipment is properly maintained and communicates equipment replacement needs
• Manages the performance of dedicated and third-party delivery providers through key performance indicators
• Partners with finance on monthly budget planning and key financial metrics

• Focuses on and promotes effective team member development

• Minimum of a 4 year/Bachelor’s Degree in Business, Supply Chain, Engineering, or related.
• 3 to 10 years experience in Supply Chain, Operations, Transportation, etc.
• Working understanding of transportation management tools (Blue Yonder, etc.).
• Effective cross functional collaboration approach.
• Analytics and data driven decision making.
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Ability to effectively plan and execute strategies.
• Ability to solve problems as well as recognize issues and deal with them directly.

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

• Position requires prolonged periods of standing/walking around facility or department
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequently lift/move up to 25lbs