Job description
Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
Baby Clothing, Kids Clothes, Toddler Clothes | Carter's
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
How you'll make an impact:
The HR Manager is responsible for managing the day-to-day HR activities related to the selection, development, and retention of internal client base; Acts as a strategic business partner to senior and frontline leaders on all human resources related issues. Has experience developing, coordinating, and supporting the implementation of human resources programs that support the strategy, goals, and objectives of the organization. Must have proven, successful experience thriving in a fast paced, large retail or Distribution environment.
This role typical reports into Sr. Manager, Human Resources and has one direct report and is based in our Stockbridge, GA Distribution Center with responsibilities for two smaller distribution centers in South Atlanta (i.e., Jonesboro and Griffin, GA).
Employee Engagement & Development - 30%
development opportunities, and stand-up class-room facilitation
Employee and Labor Relations - 30%
Performance Management - 15%
Must have:
Preferred skills and experience:
OUR Team Members:
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
Baby Clothing, Kids Clothes, Toddler Clothes | Carter's
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
How you'll make an impact:
The HR Manager is responsible for managing the day-to-day HR activities related to the selection, development, and retention of internal client base; Acts as a strategic business partner to senior and frontline leaders on all human resources related issues. Has experience developing, coordinating, and supporting the implementation of human resources programs that support the strategy, goals, and objectives of the organization. Must have proven, successful experience thriving in a fast paced, large retail or Distribution environment.
This role typical reports into Sr. Manager, Human Resources and has one direct report and is based in our Stockbridge, GA Distribution Center with responsibilities for two smaller distribution centers in South Atlanta (i.e., Jonesboro and Griffin, GA).
Employee Engagement & Development - 30%
- Review and approve accommodation requests, personal & medical leaves; manage return to work from worker's compensation leaves and/or provide payroll information to 3rd party vendor
- Support organizational restructuring where necessary
- Lead organization and execution of skip levels, monthly Town Hall & birthday chats with Sr. leaders, ensure follow up on employee issues and Employee Survey Action plans
- Support and lead employee survey activities and action teams
- Organize and lead community (Carter's Cares) activities; serve as Light the Night Captain
- Monthly review and discuss retention with leaders, look for trends or opportunities to improve
- As needed, facilitate educational activities to include one-on-one coaching
development opportunities, and stand-up class-room facilitation
- Identify talent and opportunities to develop talent through education, mentoring, or special projects
- Support all talent development and educational initiatives local and corporate
- Lead all engagement and recognition programs for DC; partner with other DCs to align programs (Ensure alignment & execution) across shifts for Town Hall dates/format, Birthday Chats, Skip levels) Analyze recaps and summarize themes; work with leadership to address
- Lead Employee Action Team coordination and follow up needed by management
Employee and Labor Relations - 30%
- Advise management in the proper application of company policy, procedures, and employment laws
- Work closely with senior and line leaders to advise on appropriate resolution of employee relations issues
- Lead employee investigations across all shifts
- Manage all employee investigations to a successful resolution
- SME on all Employee Relations matters
- Ensure consistent practices are in place across all shifts of the investigative process
- SME on the Convercent process; ensure claims are resolved in a timely manner
- Partner with Legal Department on HR Training, as needed
- SME on all DC HR policies to assess and updates; coordinate across other DCs
- Proactively engage with leaders and employees on proposed policy changes
- Lead the annual employee survey process and strategies to address concerns to mitigate labor activity
- Issue final warnings, identify issues requiring exceptions
Performance Management - 15%
- Drive all performance management initiatives, including goal development, annual and mid-year employee performance appraisals and review process. Manage and facilitate the review board process twice annually (exempt and non-exempt)
- Manage exempt and nonexempt performance counseling
- Responsible for working with clients to build impactful succession plans
- Monthly review with leaders all attendance and take appropriate action of discipline
- Manage HR Team Scorecard metrics and reporting
Must have:
- Strong execution and organizational skills, ability to manage competing demands. Demonstrated success with multi-tasking and the ability to adapt to ever-changing environment while maintaining clear focus on all priorities.
- Strategic and process driven
- Proven Leadership - Customer focus driven (demonstrated success in identifying, understanding, aligning, delivering and following-up with internal and external customers).
Preferred skills and experience:
- Bachelor's Degree preferred plus 3+ years progressive Human Resources Generalist experience, or equivalent combination of education and experience
- Prior experience at the HR Manager level in a similar environment and/or with similar sized client group (600+) strongly preferred
- Prior experience of Distribution Center/Retail, and/or Customer Service Industry process preferred
- 3+ years' experience working with Workers Compensation experience preferred
- PHR, SPHR, SHRM-CP or SHRM-SCP preferred
OUR Team Members:
- Lead Courageously: Have a strong sense of personal values that align with our Company values
- Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
- Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
- Drive Growth: Set aggressive goals and implement plans precisely
- Cultivates Innovation: Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes
- Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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