Job description
LISW
General Summary:
LISW is a member of the clinic’s healthcare team who assists the PCPs in managing the overall health of the clinic’s patients; help improve recognition, treatment and management of mental health, psychosocial/behavioral problems and medical conditions.
Minimum Qualifications:
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2 years of experience with unrestricted Ohio License to practice as a LISW.
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2 years of experience as a social worker in a primary care or acute care setting and community mentalhealth center preferred
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Excellent interpersonal and written communication skills required
Duties and Responsibilities:
- Provide social work interventions to remove psychosocial barriers to health and wellness in primary care and specialty mental health department.
- Collaborate with the other members of the healthcare team to move the patient towards self-management.
- Advocate for and empower patients to maintain a level of control over their health and wellness.
- Collaborates with members of the healthcare team, the patient/family and community liaisons to assure patients’ psychosocial and socioeconomics needs are addressed wherever possible.
- Teach and provide education to promote understanding and skill building to enhance psychological and physical health.
- Formulation of behavioral health interventions appropriate to primary care setting and assisting with implementation of PCP treatment plans.
- Provide ongoing consultation services in primary care for subset of patients who require evaluation, ongoing monitoring and follow up during no shows and cancellations as requested and designated day assigned.
- Triaging and referring patients to specialty mental health care when appropriate
- Sharing knowledge with other team members and patients both formally and informally through use of EHR system.
- Monitors outcome of care through use of patient reported outcome measures.
- Provide close monitoring of patients through follow up contacts and coordinate services with other providers as necessary.
- Provide culturally sensitive care
- Applies customer service principles in care provision.
- Provide crisis intervention; assess and coordinate protective service issues.
- Manage a specific case load of patients referred by clinic staff.
- Document interventions in patients’ medical records within 48 hours of service.
- Complete scheduling and billing in timely fashion and according to policy.
- Maintain knowledge of resources available in the area community.
- Provide and maintain patient educational materials.
- Maintain current in the field by attending seminars, continuing education courses, workshops, etc.
- Assist the patient in obtaining, processing, and understanding basic health information and services needed to make appropriate health decisions.
MVHC Expectations:
- Reviews and comply to regulatory standards.
- Maintains privacy and confidentiality at all time.
- Manages time effectively.
- Positively and appropriately accepts direction and constructive input from Leadership.
- Demonstrates actions and behaviors that consistently contribute to a positive and safe work environment for our employees and guests. (i.e., timely incident reporting, hazards, customer service, infection control management, etc.
- Supports change and participates in activities to promote organizational leadership.
- Supports our co-workers and community.
- Parks in employee designated area.
- Exhibits pride in the job and with MVHC’s mission and values.
- Makes decisions based on what’s best for MVHC’s patients.
- Builds collaborative positive relationships throughout the organization in order to share knowledge and experience to benefit the patient.
- Adheres to Living the Mission Values Employee Expectations.
- Attends mandatory trainings and attend at least 80% of departmental meetings.
- Adheres to all MVHC’s policies and procedures fully cooperating with the MVHC Compliance Program.
Working Conditions:
- Lifting up to 50 lbs with or without an accommodation.
- Carry up to 20 lbs occasionally.
- Standing 1-2 hours at a time
- Walking approx. 30 minutes per hour throughout the day.
- Withstanding pressure and deals with emergency situations as needed.
- Average working hours with possible non-traditional hours.
- Potential for exposure to blood and body fluids.
- Ability to deal with upset or disgruntle patients in order to deescalate the situation.
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