Licensing Representative - Special Events

Full Time
Fairhaven, MA
Posted
Job description

WE ARE A PRODUCT COMPANY.

WE ARE A PROCESS COMPANY.

ABOVE ALL, WE ARE A PEOPLE COMPANY.

The history of the Acushnet Company is tightly woven into the fabric of golf. From the start, we’ve been committed to enriching the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. We are more than a collection of leading golf brands and products. We are a team united in our passion for the game. We are bridge builders who embrace our responsibility to leave our brands, businesses, communities, and the game of golf in a better position than when we started.

Together we live by the credo, “Autograph your work with excellence.” We earn our position as unrivaled leaders in every category in which we compete, striving for excellence in all that we do – from the performance and consistency of our products to our engagement with golfers and trade partners, to our commitment to creating a workplace built on diversity, inclusion, belonging and respect.

Summary: The Licensing Representative - Special Events is responsible for handling order processing for all PGA Tour events from order entry to customer delivery. Collaborate with internal departments, sales reps, customers, and agency partners relative to FJ Licensing requirements. Provide excellent service and quality product, while staying within brand guidelines of our partner schools/teams/Tour

Responsibilities:

  • Act as a first line of contact for Account Representatives and Sales Representatives for questions regarding licensing program and guidelines
  • Work cross functionally with production team, providing clear order instructions, obtaining/creating necessary product and box labels, and requesting follow up to stay on track for strict order deadlines.
  • Ensure that accurate artwork and logo specific detail is applied to all orders as well as appropriate royalty fees, terms and discounts
  • Process and follow all orders associated with PGA Tour events to ensure accurate order fulfillment and meet tour event dates
  • Manage the NBC Barter program by keeping track of all orders, piece counts, and accurate application of marketed logos.
  • Oversee TPC Network accounts ensuring PO's and product labels are properly written and applied
  • Communicate regularly with Director of Sales & Management Groups on licensed order requirements for the PGA Tour, PGA of America and USGA.
  • Provide backup support to Licensing Coordinator when needed

Requirements:

  • AS or BS degree preferred, High School Diploma or equivalent required.
  • A minimum of two years of customer service experience required.
  • Prior customer service experience with an embroidered and/or Embossed product preferred.
  • Knowledge of licensed logos/royalty requirements and experience working with licensing agencies is preferred.
  • Must be able to work on tight timelines and complete tasks on deadlines
  • Strong organizational skills required.
  • Excellent attention to detail is required along with the ability to handle multiple priorities.
  • Excellent communication and interpersonal skills.
  • E xperience with Excel and MicroSoft Word, AGS, and Artworks

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