About Drexel

Located in the heart of Philadelphia, Pennsylvania, Drexel University is a world-class, comprehensive R1 research institution and a global leader in experiential education. Serving as the cornerstone of experiential learning at Drexel, our renowned cooperative education program, also known as co-op, enables students to gain up to 18 months of work experience and build an impressive résumé before they graduate that will set them apart from their peers. For more than 100 years, Drexel co-op has positioned students to learn directly from the experts and visionaries shaping the professional world. Our program partners with more than 1,700 employers from around the globe, ranging from Fortune 500 companies and emerging startups to innovative nonprofits and government agencies.

In addition, Drexel has committed to becoming the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics. Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, public service by students, faculty and staff, and business practices that support equitable local and regional economic development. Drexel’s engagement is long-term and multigenerational, and is fundamental to the University’s mission, heritage, and future.

Job Summary

Responsible for the late-night supervision and operation of the Service Desk and overall functioning of the library in the absence of full-time professional staff.

Shifts may include 8PM - 12AM Monday-Thursday; 12PM - 6PM Saturday; 6PM - 12AM Sunday dependent on availability.

Essential Functions

• Handling a variety of situations related to access, facilities, and library services, often as the only staff on duty

• Assisting library clients in locating materials, troubleshooting problems, and interpreting policies

• Managing student employees at the Service Desk & performing general maintenance and troubleshooting on equipment

• Assisting Public Safety with access issues & closing the library

Required Qualifications

HS Diploma or GED

Experience not required

Candidate must have strong customer service skills, be self-directed, and have acute attention to detail.

Preferred Qualifications

Academic library experience, experience with library automated systems, and supervisory experience.

Physical Demands

Sitting at a desk/table

Standing, walking

Lifting to 25 lbs.

Job Location

University City – Philadelphia, PA

Additional Information

This is a Casual, part-time, non-exempt position with hourly pay that is paid on a bi-weekly basis and is not qualified for benefits.

Special Instructions to the Applicant

Please make sure you upload your resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.