Job description
MUST-HAVES:
High School Diploma or equivalent
0-2 years of related experience
Must be able to lift up to 50lbs
Basic understanding of computer security measures and authentication methods.
Knowledge or experience with Cisco, Google and Jump Cloud
Knowledge of Microsoft Office suites
Knowledge of Microsoft Windows (10 a must, 11 bonus)
Knowledge of Google Suite Platform
Technologies company currently uses: (key priorities are bolded)
Cisco: Network
Meraki AP (Wireless AP feature)
Mail: Google
Active Directory: Jump Cloud
Inventory/ Asset Management tool: Wasp
Armor point- Network Security
Proofpoint: Mail security
Key & Strike system: simple badging
SOFT SKILLS:
Uphold interpersonal skills: telephone etiquette, verbal and written communication, active listening, and customer-care.
Knowledge of support tools, techniques, and technology used to provide services.
Adaptable to changes and ability to multitask.
Self-motivated with the ability to work in a fast-moving environment.
Takes direction from senior IT Support Technicians and Director
Eager to learn.
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