Lab Service Manager

Full Time
Collegeville, PA 19426
Posted
Job description

Lab Consumable Manager

Position Summary:

This job requires operation experience, the ability to use technology and systems to create efficiencies, but most importantly, a mindset focused on supporting efficient research efforts. Efficient time management, excellent follow-through, and professional communication are necessary as the Lab Consumable Manager. You will be expected to oversee logistical and operational facets such as end-user and vendor communication, vendor administration, consumables inventory, work order processing, and team development. This position also has oversite of Laboratory Coat inventory/vendor management as well as GxP Cleaning Vendor Management.

This role must be familiar with the R&D environment, an understanding of the lab operations and able to build positive rapports with customers and clients. The preferred candidate will have experience with lab consumable management within the biotech/pharma industry, great customer service skills, awareness of the lab business environment, a professional and communicative mindset, and a great teamwork ethic.

Duties include but not limited to:

· Collaborate with department heads and laboratory operations personnel to ensure request are met/exceeded

· Function as a point-of-contact for key stake holders; respond to requests and issues, and act as a line of communication between customer and vendors

· Observe and develop solutions to optimize the lab consumable environment

· Facilitate/mange the site purchasing by facilitating ordering and procurement routines

· Manage vendor relations, main supplier and alternative supplier identification

· Maintain stock integrity of laboratory supplies and materials via management of an inventory system, including responding to usage changes and preparing for spikes in demand

· Collaborate with relevant parties to promote general stockroom and POU organization and cleanliness

· This position should be able to manage a team of highly motivated individuals and provide direction for providing the best possible service to our stake holders and end users

· Manage/ensure GxP vendor is cleaning to required standards and according to the client’s instructions or standards by performing routine inspections

More specifically:

· Manage Stockboss Inventory System or a comparable system

· Ensure inventory processes and procedures are followed by team

· Oversee/Manage GxP Training Records

· Manage any GxP Cleaning CAPA/Deviations

· Managing Third Party Contracts (Workwear, GxP Cleaning)

· Sodexo Safety Training

· Manage client vendor purchase orders

· This position is expected to maintain and enhance current systems while utilizing their knowledge and experience to discover opportunities for improvement and to drive change

· Excellent organizational skills

· Exceptional written and verbal communication skills with specific attention to detail.

· Results orientated, enthusiastic, high energy and driven by excellence.

Core Competencies:

· Decision Quality - Making good and timely decisions that keep the organization moving forward

· Courage - Stepping up to address difficult issues, saying what needs to be said.

· Business Insight -Applying knowledge of business and the marketplace to advance the organization’s goals.

· Drives Results - Consistently achieving results, even under tough circumstances.

· Optimizes Work Processes -Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

· Nimble Learning - Actively learning through experimentation when tackling new problems, using both success and failure as learning fodder

· Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

· Ensures Accountability – Holds self and others accountable to meet commitments

· Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. .

· Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

· Develops Talent - Developing people to meet both their career goals and organizational goals.

· Persuades - Using compelling arguments to gain the support and commitment of others

· Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

· Resourcefulness - Securing and deploying resources effectively and efficiently.

· Cultivates Innovation - Creating new and better ways for the organization to be successful.

· Manages Ambiguity - Operating effectively, even when things are not certain, or the way forward is not clear.

· Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Qualifications & Requirements

Basic Education Requirement - Associate Degree
Basic Management Experience - 2 years
Basic Functional Experience - 5 years’ work experience in facilities management/pharma

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Ability to commute/relocate:

  • Collegeville, PA 19426: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Supervising experience: 3 years (Preferred)

Work Location: One location

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