Job description
Class Summary
Job Description
The IT Associate IV is responsible for reviewing Countywide or large Departmental systems or requests for such systems. Incumbents may coordinate projects between end-users and the IT Department and also assist in the formation of business cases. This position will require knowledge of: computers and applicable software applications, operating systems, computer networks, applicable programming principles and/or languages, system development processes and tools, project management principles, application development processes and tools, and analytical methods.
Essential Duties:
- Serves as a lead to staff to include assigning and monitoring work and providing direction. Some positions may supervise lower level staff.
- Plans, analyzes, develops, programs, modifies, tests, debugs, and implements complex computer systems; defines requirements for creative, logical, and effective solutions; confers with management to determine feasibility of recommendations.
- Assists with problem and/or process identification and definition. Analyzes system problems and takes corrective action.
- Provides technical direction in information modeling concepts, data access, information system interfaces, and reporting tools.
- Maintains and administers databases and associated tables.
- Maintains security access to computer system information.
- Manages projects to include performing related research, preparing and administering budgets, performing analysis, preparing bids, selecting vendors, managing outside consultants and determining requirements.
- Develops and documents data standards; prepares documentation for new systems and system modifications in accordance with established County standards and procedures.
- Participates in/on a variety of meetings and/or committees.
- Evaluates hardware and/or software for improvements and possible modifications; plans and develops third party systems deployment; trains users.
- Bachelor's Degree in a Business Administration, Computer Science, or related field;
- Four years of progressively responsible, professional level analyst and systems experience;
- Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
- Valid Driver's License in State of residency
The grade for this position is 104
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
Additional Information
Department of Financial Services
The department is widely recognized for service excellence. We are committed to provide the highest quality customer service to the citizens of Gwinnett County.
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
- Hiring Process
- FAQs
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
- Medical plans for active and retired employees
- Dental and vision plans
- Prescription drug plan
Wellness
- Onsite Employee Wellness Center
- 24/7 Employee Assistance Program (EAP)
- Immunizations
- Wellness education and incentive programs
- Annual wellness fair
Family and Career
- Training and professional development opportunities
- Family planning benefits
- Four weeks of paid parental leave
Time
- Annual/Sick Leave
- 12 paid holidays per calendar year
- 1 paid floating holiday per calendar year
Money
- Flexible spending accounts for medical and dependent care
- Health Reimbursement Arrangement (HRA) available
- Health Savings Account (HSA) available
- Retirement and Savings Plans
- 401(a) Defined Contribution
- 457 (b) Deferred Compensation
- Longevity pay
- Tuition reimbursement
- Financial education programs
Protection
- Basic, optional, and dependent life insurance
- Short-term and long-term disability
- Critical illness and accident insurance
- Hospital indemnity insurance
- Identity theft protection
To learn more about the Benefits offered at Gwinnett County
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