Intake Department Coordinator, Manchester

Full Time
Manchester, NH 03104
Posted
Job description

OUR COMPANY:

Join an organization that is making a tangible, real-world difference in the lives of children with autism and other neurodevelopmental disorders. We empower each child on their unique and personal journeys with autism through Applied Behavior Analysis (ABA) therapy.

We believe that every child in need should have access to effective, affordable, and compassionate ABA services that help them live more independent and fulfilling lives.

We empower parents, connect families with well-trained and highly-qualified mental health professionals, and spread awareness about autism spectrum disorder (ASD) to strengthen our communities.

SCHEDULE:

  • Type: On-site (remote work unavailable)
  • Hours: Monday to Friday, 8:00 AM– 4:00 PM ET or 9:00 AM ET – 5:00 PM ET
  • Location: Manchester, NH

RESPONSIBILITIES & TASKS:

  • Assist with training and hiring of new staff into a program.
  • Performs other duties as required.
  • Coordinate paperwork completion with families
  • Benefit checks
  • Review and knowledge of all insurance company policy and requirements (INN, OON and SCA)
  • Timely submissions of documentation and files to the participating insurance carriers
  • Documenting work notes in database system for all communications and correspondences
  • Consistent and efficient communication with parents, insurance companies and doctors offices
  • Uploading of billing files and co-pay outreach
  • General knowledge of billing issues, denials, appeals and insurance requirements and coverage

KEY SKILLS & BEHAVIORS:

  • Ability to handle multiple projects at one time and work with remote and in person team members efficiently
  • Ability to communicate effectively through oral and written skills and work cooperatively with a variety of individuals and groups
  • Strong decision-making skills
  • Must be able to work effectively with patients and families of all ages and cultural backgrounds
  • Ability to maintain customer service orientation and professionalism in all interactions
  • Adaptability to changing situations in a calm and professional manner
  • Ability to handle confidential information (HIPPA compliant)
  • Proven to thrive in administrative environments
  • Positive and encouraging in disposition
  • Ability to maintain organization standards in a high paced environment

QUALIFICATIONS:

  • Minimum 2 years working in an office-based setting
  • Previous experience in an Intake/Insurance related position preferred
  • Proficient in Microsoft Office (Outlook, Word, Excel, etc.) and related computer software
  • Ability to communicate effectively

SALARY & BENEFITS:

Pay:

  • $40,000 per year

Benefits:

  • 401(k)
  • Health, dental, and vision insurance
  • Paid time off
  • Professional development assistance

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