Job Title Installation Specialist

Department Product Development

Reports To Supervisor - Installation

FLSA Status Salaried

SUMMARY

Royal Building Products, a US building products manufacturer, has a full-time opening for an Installation Specialist supporting our sales force in the Midwestern US. States included but not limited to include Michigan, Minnesota, Milwaukee, Illinois, Indiana, and Ohio.

The Installation Specialist will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions received from external contacts and internal departments. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our premium products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare and execute installation training, guides, videos and other tools for use in the field
• Develop and execute product training methodology for classroom and field installation training
• Train installation teams, customers, contractors and sales personnel on correct installation techniques and best practices
• Serve as the technical subject matter expert for product knowledge, building code and installation questions and inquiries
• Manage day-to-day issues and installation trainings and work with sales to ensure solutions are achieved
• Analyze and provide feedback concerning product development and pricing
• Approximately 75% travel required
• Perform other duties as assigned

QUALIFICATION & SKILL REQUIREMENTS

• Five to seven years of experience of teaching product installation techniques in a manufacturing or construction environment
• Previous experience in selling or installing decking and/or siding products preferred
• Possess demonstrated experience with presenting technical information to internal departments and external contacts both in written and verbal form
• Possess strong organizational and project management skills with the ability to simultaneously manage multiple project assignments
• Candidate must be able to plan, schedule and prioritize their time
• Demonstrated ability to set and achieve high level goals with minimal supervision
• Possess strong written and verbal communication skills
• Must have the ability to develop and execute written test plans, collect and analyze data, and prepare concise reports summarizing the findings of work
• Must have the ability to prepare and deliver oral and visual presentations
• Ability to effectively communicate technical concepts to customers, contractors, management, etc.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL DEMANDS

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to hold, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl; talk and hear. The employee may lift, carry and/or move up to 30 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

This position works in the field and must be accustomed to construction sites and the safety required when working in that environment. Travel is required, as is driving long distances and flying to job sites.

Westlake Management Services, Inc. is proud to offer equal employment opportunities to qualified applicants to join our company and to succeed as members of our team regardless of race, religion, color, national origin, ancestry, disability, genetic information, marital status, gender, gender identity, sexual orientation, age, veteran status, or any other characteristic protected by law.