Inside Sales Representative

Full Time
Louisville, KY
Posted
Job description
About Us:
From a single family-owned store established in 1978 to 13 locations spread throughout the Midwest states, Indelco Plastics has continued to lead the field as the number one supplier of corrosion resistant thermoplastic products for fluid control and storage. Known as “fluid handling specialists”, we provide more than 70 industry leading manufacturers of piping systems, valves, strainers, and filtration products. No other distributor in the industry stocks the quantity and variety of products that we do or has the ability to get products to the customer as quickly as we can. Our approach to customer service has created loyal long-term relationships because we have the right answers and the right product.
Summary:
Indelco is seeking an experienced Inside Sales Representative to work in our Louisville, KY location. Our Inside Sales Representative processes orders for material or merchandise by email, telephone, or personally through City Desk area with an emphasis on servicing individual accounts as assigned by salesperson.

Essential Responsibilities:
On a day-to-day basis duties will include but not be limited to the following:
  • Inform customer of product available for their application via phone call or face-to-face at Will Call Desk.
  • Processing orders including; order entry, verifying current pricing, applying any discounts, printing order, and routing order to appropriate warehouse personnel.
  • Processing any bid including; bid entry, verifying current pricing, applying any discounts, printing and conveying prices to customer, and following up on bid in a timely manner.
  • Process any return order from assigned customers including; issuing RGA number, entering of return order, determining restock charge (if any), and routing of return paperwork to appropriate Indelco personnel.
  • Responsible for any questions or concerns addressed to you by personnel employed by accounts assigned to you, including but not limited to; billing questions, ensuring discounts are applied and are current, shipping questions, ensuring account information in the computer system is kept up to date, and conferring with appropriate outside salesperson about any pertinent information learned throughout the course of the day.
  • Other duties as assigned by Office Manager.

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education. Experience in the plastic industry a plus.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Ability to write routine reports and correspondence in English.

Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages area, circumference, and volume. Ability to apply concepts to basic algebra and geometry.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities with disabilities to perform the essential functions.

Office Activities:
This position requires the dexterity to operate equipment efficiently and to see and hear as necessary for efficient personal communications.
Frequent sitting, standing, moving, carrying, bending, stooping, turning, twisting are physical demands of this job.

Equipment Used:
Office:
  • Personal Computer/Printer and all other office equipment
  • Typical office conditions, limited space, privacy.

Warehouse Activities:
The employee must occasionally lift and/or move up to 50 pounds and assist or perform in the cutting of all materials stocked. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
Indelco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Indelco is a drug-free workplace.

NO AGENCIES PLEASE
No agencies please. Any unsolicited resumes sent to Indelco from a third party, such as an Agency, including unsolicited resumes sent to Indelco mailing address, fax machine or email address, or directly to Indelco employees will be considered Indelco property. Indelco will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
#Indelco

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