Job description

This position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.

Essential Job Functions:

• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.

• Observes and/or supervises parent and child visits.

• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.

• Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.

• Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

• Attends work regularly in accordance with agency leave policy.

Screening Criteria:

· Graduation from high school or equivalent.

· One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.

Acceptable Substitutions:

· Thirty semester hours from an accredited college or university.

Job Type: Full-time

Pay: $2,272.41 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Harlingen, TX 78550: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Harlingen, TX 78550

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