Job description

Job Description- Northland Vacation Rentals
Title: Quality Control Specialist
Reports to: Nicole White
Based at: Locations Vary

Job Purpose:

To ensure that the pristine standards that Northland Vacation Rentals sets to achieve for all guest experiences is met each and every time. Making sure that every home meets the high cleanliness and functionality standards between each guest.

Job Summary:

The Quality Control Specialist position within Northland Vacation Rentals is where customer service, knowledge, communication, attention to detail, and drive all merge. Having the ability to identify issues, multi-task, prioritize, maintain high levels of organization, attention to detail, problem solving skills and communication are all vital to the success of this role. Within this position, you will be following a set check list of items to ensure that the cleaning work has been completed, the home has been staged and stocked properly, that features of the home are working appropriately, and light duties such as grill cleaning/ propane tanks are full. Items that can be fixed on-site should be taken care of and any items that need further attention should be promptly reported to management. Employee is considered an independent contractor and is compensated per inspection completed with an additional bonus offering for work well done. Must be available to work weekends- hours vary but primarily 11am-4 pm. Work load varies depending on season and employee availability. Properties are located throughout the Northern Michigan area including: Traverse City, Charlevoix, Kalkaska, Elk Rapids, Beulah, Honor, Frankfort, Interlochen, Lake Ann, Northport, Suttons Bay, Lake Leelanau, Cedar, Glen Arbor and Empire.
Compensation is based on a per property rate between $25-$40 with a possible bonus of $5-$10 per inspection.

Qualifications and Skills:

● Must be comfortable with telephone and in-person communication
● Attention to detail is a must
● Must be able to follow a checklist
● Must be comfortable with working on multiple projects/tasks at one time and be able to prioritize and manage time.
● Must have reliable transportation to get from property to property
● Must be able to perform light physical duties lifting up to 50lbs occasionally

Responsibilities and Duties:
● Follow checklist to ensure all cleaning duties have been completed by housekeepers
● Check all lightbulbs to ensure in working order- replace from stock
● Replace batteries in smoke detectors when assigned
● Replace batteries in remotes when needed
● Clean grills
● Swap out propane tanks
● Sweep off outside decks/ patios, wipe off out door table tops
● Sweep off docks as needed
● Stage indoor and outdoor per photos provided

Job Description- Northland Vacation Rentals
Title: Quality Control Specialist
Reports to: Nicole White
Based at: Locations Vary

● Stock home with provided supplies
● Check all screens, doors and windows for damage
● Change lock codes as needed
● Report any issues to management
● Clean out fire pits if needed
● Take trash to curb if necessary
● Report low stock/ inventory to management
● Change batteries in locks as needed
● Any additional tasks as assigned by management

Job Types: Part-time, Contract

Pay: From $25.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: On the road

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