Job description

Job Title: Host

Department: Front of House

Compensation: $17 - $20/hr (DOE) + boutique gratuity + % of all gratuities in restaurant

**Part time position with the opportunity for a full time position.**

Job Summary

The host position is to assist in overseeing all retail sales transactions whether in person, on the phone or via email. In addition, they will be a key support staff member for the guest experience while dining in the restaurant. Responsible for greeting and seating all guests and answering phones.

Essential Functions

1. Greet and seat guests in a positive manner.

2. Ascertain why the guest is visiting (boutique shopping, dine-in reservation, vendor visiting a manager, etc.) and guide them as necessary.

3. Provide water service to guests as they when they are seated.

4. Assist in making coffee or bar orders, bussing or clearing tables whenever possible.

5. Answer phones and take messages for the Boutique or Manager(s). Fulfill guest requests.

6. Working in conjunction with all teammates to communicate all client sales needs including, but not limited to, coordinating FedEx ship dates and FedEx shipments, Boutique pickup dates, packing up boutique orders for guests that are also dining in the restaurant.

7. Consistently monitoring supplies levels to make sure we are properly back stocked with the following: all shopping bags, ice packs, isothermic totes, stationery, packaging collateral, and any office supplies.

8. Act as a liaison with our fine dining restaurant and assist with greeting, seating guests, and confirming dining reservations.

9. Support the Boutique and Dining Room staff sales efforts as directed by Management team.

Knowledge, Skills, and Experience

1. Minimum Education (or substitute experience) required:

• Minimum education level is a completed high school diploma or GED equivalent.
• Servsafe or equivalent food handler’s certification.

2. Minimum experience required:

• 1 year of fine dining, food sales in a retail environment, hotel, or equivalent hospitality industry experience.

3. Skills required:

• Must have a basic understanding of food safety.
• Be able to confidently read, write and communicate in English.
• Computer literate and able to confidently work with all Microsoft suite of products.
• Has the ability to constantly reprioritize dependent on client needs (dine in, telephone, emails, websites as well as supporting your teammates).
• Be able to maintain a positive attitude amidst an ever changing and demanding luxury environment.
• Experience with Open Table, Toast POS, MAC and PC computers.
• Passion for the food industry and ongoing training and education in this field.

4. Skills optional:

• Multilingual: French, Chinese, Russian, Italian, Spanish, and/or Armenian.

Financial Responsibility and Authority

1. Equipment:

• Toast POS system
• PC laptops
• FedEx website and corresponding printers for shipping labels
• Microsoft Office Applications
• Apple Devices and a range of applications such as Open Table.
• Monitor temperatures in our Caviar cases and Chocolate case.
• Monitor temperatures in the walk-in refrigerator and freezer

2. Financial:

• Be able to count the cash drawer at the beginning and end of each shift.
• Be able to confidently count cash from a client paying for a purchase.
• Be able to keep all credit card receipts organized and tips adjusted for end of shift paperwork.
• Be able to use a calculator confidently when checking all paperwork.

3. Supervisory:

• This position does not have any supervisory responsibilities.
• This position reports directly to the Assistant Manager.
• The position will also consistently report to the General Manager and Executive Chef dependent on the task at hand.

Physical Job Description

1. Typical Working Conditions:

• The typical working temperature in the boutique is a comfortable 70 – 75 degrees. During restaurant service, it can warm up quite a bit on the patio as the position participates more in service.
• This position will have times where they are working in our refrigerator (approx. 35 degrees) and our freezer (approx. 0 degrees). When in these environments, staff are provided with proper gear to operate in these environments safely (coats, gloves, etc.)
• The position will come into contact with a range of cleaning supplies with chemicals that can be hazardous if not used properly.

2. Equipment Used:

• Throughout the course of the day you may use light equipment such as a vacuum cleaner and broom and dustpan. You may also use our espresso machine, drip coffee machine, ice machine, dishwashing machine.
• Office machines will be used extensively such as the copy machine, range of printers (TOAST POS, office printers, label makers).

3. Essential Physical Tasks:

• Receiving, unpacking, organizing and doing inventory of all Boutique product.
• Lifting packages, organizing product, distributing supplies in the Boutique from our attic storage space, preparing ice packs and keeping all Boutique product clearly labeled and organized.

CFF Caviar, Inc. is an equal opportunity employer and makes employment decisions on the basis of merit. The Company does not discriminate and does not permit its employees to discriminate against other employees or applicants because of race, color, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, political activity, veteran status, membership in state or federal military forces or military reserves, ancestry, age, physical or mental disability, medical condition, genetic information, or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Physical setting:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90048: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• ServSafe (Preferred)

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.